General Information & Regulation

FXGiants is an international online broker that offers retail and institutional traders across the globe access to trade over 200+ instruments from multiple asset-classes including Forex, Commodities, Cryptocurrency, Stocks, Shares, Indices, Metals, Energies & CFDs.

FXGiants, registered in Bermuda, operates as an unregulated broker. While it offers a diverse range of market instruments, including Forex, Metals, Indices, Commodities, Futures, and Shares, investors should approach the platform with caution due to the lack of regulatory oversight. The maximum leverage ranges from 200:1 to 1000:1, providing traders with flexibility but also exposing them to higher risks. Spreads and commissions vary across different account types, with options such as fixed spreads, zero spreads, and variable spreads. The absence of regulation raises concerns about investor protection and transparency. Additionally, limited deposit options, the absence of a demo account, and unclear minimum deposit requirements can be considered disadvantages. However, FXGiants offers robust trading platforms, including MetaTrader 4 and PMAM, along with VPS hosting services for enhanced performance. The customer support team is responsive and available via phone, email, and live chat. Traders can access educational resources through the company's blog, although the offerings may be limited. In summary, FXGiants provides a wide range of trading options but requires careful consideration of the associated risks and limitations.

Is FXGiants legit or a scam？

No, FXGiants, registered in Bermuda, operates without holding any licenses and is not subject to regulatory oversight from any governing bodies. As a result, investors should approach the platform with caution and carefully assess the risks involved. The absence of regulatory supervision means that there are no guarantees regarding the platform's compliance with industry standards and customer protection measures. It is advisable for investors to conduct thorough due diligence, seek professional advice, and consider alternative regulated options to ensure the security of their investments.

Pros and Cons

FXGiants offers a range of advantages and disadvantages for traders. One of the key advantages is the availability of diverse market instruments, including Forex, Metals, Indices, Commodities, Futures, and Shares, allowing traders to diversify their portfolios. FXGiants also offers multiple account types, providing flexibility for traders to choose the one that aligns with their preferences. Additionally, FXGiants provides high leverage up to 1000:1. However, a significant drawback is the lack of regulation, which raises concerns about investor protection. The limited deposit options and the absence of a demo account for practice trading are also notable disadvantages. Moreover, the unclear minimum deposit requirement and limited educational resources may hinder comprehensive learning. Traders should carefully consider these factors before engaging with FXGiants.

Markets Instruments

1. Forex: FXGiants offers a wide range of currency pairs for trading in the Forex market. Forex, also known as foreign exchange, involves the buying and selling of currencies. Traders can speculate on the price movements of major, minor, and exotic currency pairs, taking advantage of the volatility and liquidity of the Forex market.

2. Metals: FXGiants allows trading in precious metals like gold, silver, platinum, and palladium. These metals are considered as safe-haven assets and are often used as a hedge against inflation or economic uncertainty. Traders can take positions on the price movements of these metals, benefiting from both rising and falling markets.

3. Indices: FXGiants provides access to a variety of global stock indices, such as the S&P 500, FTSE 100, DAX 30, and Nikkei 225. Stock indices represent a basket of stocks from a specific exchange or sector and are used to gauge the overall performance of a market. Traders can speculate on the direction of these indices, capitalizing on market trends and economic indicators.

4. Commodities: FXGiants offers trading opportunities in popular commodities like oil, natural gas, and agricultural products. Commodity markets involve the buying and selling of physical goods, including energy products, metals, and agricultural produce. Traders can take advantage of price fluctuations in these markets, driven by factors such as supply and demand dynamics, geopolitical events, and weather conditions.

5. Futures: FXGiants allows trading in futures contracts, which are agreements to buy or sell an underlying asset at a predetermined price and date in the future. Futures cover a wide range of assets, including commodities, stock indices, and currencies. Traders can speculate on the future price movements of these assets, taking advantage of leverage and the ability to profit in both rising and falling markets.

6. Shares: FXGiants provides access to trading shares of major companies listed on global stock exchanges. Share trading allows investors to take ownership in a company and participate in its growth and profitability. Traders can speculate on the price movements of individual stocks, leveraging fundamental and technical analysis to make informed trading decisions.

These market instruments offered by FXGiants provide traders with a diverse range of opportunities to capitalize on price movements across various financial markets, catering to different trading strategies and risk preferences.

Account Types

FXGiants offers a range of account types to cater to different trading preferences and strategies. Here are the details of the six account types:

1. Live Floating Spread Account: This account features variable spreads starting from 1.0 pips, with no commissions charged per trade. Traders can benefit from a maximum leverage of 1000:1, allowing for greater trading flexibility and potential.

2. Live Fixed Spread Account: With this account, traders enjoy fixed spreads starting from 1.3 pips, and there are no commissions per trade. Similar to the Live Floating Spread Account, the maximum leverage is set at 1000:1.

3. Live Zero Fixed Spread Account: This account type offers zero fixed spreads. Instead, traders are charged a commission of $9 per lot traded. The maximum leverage for this account is set at 500:1.

1. STP/ECN No Commission Account: Designed for traders who prefer straight-through processing (STP) and electronic communication network (ECN) execution, this account provides variable spreads starting from 1.7 pips without any commissions. The maximum leverage is set at 200:1.

2. STP/ECN Zero Spread Account: Traders opting for this account enjoy zero spreads, meaning there is no markup on the raw interbank spreads. However, a commission of $3.75 per lot is charged. The maximum leverage for this account type is 200:1.

3. STP/ECN Absolute Zero Account: This account features extremely low spreads starting from 0.2 pips, with no commissions charged per trade. Traders can leverage up to 200:1 in this account type.

These various account types offered by FXGiants allow traders to choose the one that aligns with their trading style, risk tolerance, and specific requirements, ensuring a customized trading experience.

How to open an account？

Here are the steps involved in the account opening process with FXGiants:

1. Registration: Visit the FXGiants website and click on the “Open Account” or “Register” button. Fill in the required personal information such as name, email address, phone number, and country of residence.

   

2. Verification: After submitting your registration details, you will need to complete the verification process. This typically involves providing identification documents such as a valid passport or driver's license and proof of address, such as a utility bill or bank statement. FXGiants may require additional documents based on regulatory requirements.

3. Account Type Selection: Choose the type of trading account that suits your trading preferences and needs. FXGiants typically offers different account types, such as Standard, Premium, or VIP, each with varying features and trading conditions. Select the account type that aligns with your trading goals.

4. Deposit Funds: Once your account is verified, you can proceed to deposit funds into your trading account. FXGiants offers various deposit methods such as credit/debit card, wire transfer, or online payment systems. Choose the preferred method and follow the instructions to deposit the desired amount.

5. Start Trading: After successfully depositing funds, you can log in to your FXGiants trading account using the provided credentials. Download the trading platform (such as MetaTrader 4) or access the web-based platform. You are now ready to start trading by selecting financial instruments and executing trades.

It's worth noting that the specific steps and requirements may vary slightly based on your location and regulatory guidelines. FXGiants typically provides clear instructions and guidance throughout the account opening process to ensure a smooth and hassle-free experience for their clients.

Leverage

When it comes to trading leverage, the maximum leverage offered by FXGiant is super high, reaching up to 1:1000. Generous leverage is not necessarily a good thing,e especially offered by unregulated brokers, so traders should take extra care to use it.

Spreads & Commissions

FXGiants offers varying spreads and commissions across different account types, providing traders with flexibility and choice. Here are the details:

1. Live Floating Spread Account: This account features spreads starting from 1.0 pip with no commissions charged per trade. Traders can benefit from floating spreads while enjoying commission-free trading.

2. Live Fixed Spread Account: With this account, traders can take advantage of fixed spreads starting from 1.3 pips without any commissions. The absence of commissions ensures transparent trading costs.

3. Live Zero Fixed Spread Account: This account type offers traders the benefit of zero fixed spreads, meaning there is no markup on the raw interbank spreads. However, a commission of $9 per lot is charged for each trade.

4. STP/ECN No Commission Account: Traders who opt for this account type enjoy variable spreads starting from 1.7 pips without any commissions. This account offers direct market access with no additional commission charges.

5. STP/ECN Zero Spread Account: With this account, traders benefit from zero spreads, while a commission of $3.75 per lot is charged. This ensures traders have access to raw interbank spreads with low-cost trading.

6. STP/ECN Absolute Zero Account: This account features incredibly low spreads starting from 0.2 pips with no additional commission charges.

FXGiants' diverse account types allow traders to choose the spreads and commissions structure that aligns with their trading style and preferences, providing flexibility and transparency in trading costs.

Trading Platform

FXGiants offers a robust trading platform that caters to the needs of traders. The platform primarily supports MetaTrader 4 (MT4), a widely acclaimed and popular trading platform in the industry. MT4 provides a comprehensive set of tools and features for traders to execute trades, perform technical analysis, and access real-time market data. It offers a user-friendly interface, customizable charts, and a wide range of technical indicators for advanced analysis.

In addition to MT4, FXGiants also provides the PMAM (Percentage Allocation Management Module) platform. This platform allows traders to easily manage multiple forex investment portfolios. With PMAM, traders can allocate and distribute funds among different trading accounts, monitor performance, and efficiently manage their investment strategies.

FXGiants also offers VPS hosting services. By connecting their trading accounts to FXGiants' free MT4 VPS (Virtual Private Server), traders can benefit from enhanced trading performance, reduced latency, and uninterrupted trading even during power outages or Internet disruptions. VPS hosting ensures that traders can fully utilize the potential of their trading strategies without worrying about technical issues.

Overall, FXGiants' trading platforms, including MetaTrader 4 and PMAM, coupled with their VPS hosting service, provide traders with advanced tools, convenience, and reliability to optimize their trading experience.

Deposit& Withdrawal

FXGiants offers convenient options for depositing and withdrawing funds. Clients can choose from various methods, including VISA, Wire Transfer, and BTC. VISA provides a quick and easy way to transfer funds using a credit or debit card. Wire Transfer allows for direct bank-to-bank transactions. Additionally, FXGiants supports BTC, enabling cryptocurrency enthusiasts to deposit and withdraw funds using Bitcoin. While FXGiants' official website does not specify the minimum deposit amount, clients can contact their customer support for more information.

Customer Support

FXGiants provides excellent customer support to assist traders in every possible way. Their dedicated staff is available 24/5, ensuring prompt assistance during trading hours. Clients can reach out to FXGiants' customer support through various channels. Alternatively, clients can reach out via email, allowing them to provide detailed information and receive a timely response. Additionally, FXGiants offers a convenient live chat feature on their website, enabling real-time communication with a support agent for quick resolutions to any issues.

Educational Resources

FXGiants offers educational resources to help traders gain knowledge about the financial markets. While their official website primarily provides a blog for accessing trading market information, it serves as a valuable resource for traders to stay informed about market trends, analysis, and insights. Traders can leverage these resources to enhance their understanding of the markets and make informed trading decisions. While FXGiants' educational offerings may be primarily focused on their blog, the availability of valuable market information can still contribute to traders' learning and development.

Conclusion

In summary, FXGiants is an unregulated broker registered in Bermuda. It offers a wide range of market instruments, including Forex, Metals, Indices, Commodities, Futures, and Shares. The platform provides multiple account types with varying spreads, commissions, and leverage options. FXGiants' trading platforms, including MetaTrader 4 and PMAM, offer advanced tools and features for traders. However, the lack of regulation raises concerns about investor protection. The limited deposit options, absence of a demo account, and unclear minimum deposit requirement are notable drawbacks. The customer support is responsive, and educational resources are available through the company's blog. Traders should carefully consider the risks and limitations associated with FXGiants before engaging with the platform.

FAQs

Q: Is FXGiants a regulated broker？

A: No, FXGiants is not a regulated broker.

Q: What trading instruments are available at FXGiants？

A:FXGiants offers a wide range of trading instruments, including Forex, Metals, Indices, Commodities, Futures, Shares

Q: Does FXGiants offer a demo account？

A: No, FXGiants does offer a demo account.

Q: What payment methods does FXGiants accept？

A: FXGiants accepts three kinds of payment methods, including VISA, Wire Transfer, and BTC

Q: What trading platforms does FXGiants offer？

A:FXGiants offers trading platform MetaTrader 4

Q: What is the minimum deposit required to open an account withFXGiants？

A: The minimum deposit required to open an account withFXGiants is $100 for all account types.

Q: Does FXGiants offer any bonuses or promotions？

A: Yes, FXGiants offers bonuses or promotions and the information is provided on their website.

Q: What is the maximum leverage offered by FXGiants？

A: The maximum leverage offered by FXGiants is 1:1000.

Overview:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. Despite claiming to be regulated by CySEC, the lack of proper regulation raises concerns about the safety of traders' funds and the transparency of their operations. Unfortunately, the website is currently down, which adds further doubts about the broker's legitimacy. The high spreads and commissions, along with the relatively high minimum initial deposit of $1000, make it an unattractive option for traders, especially beginners. Moreover, the limited account manager availability and the absence of an FAQ section demonstrate a lack of commitment to customer support. Overall, due to the unregulated status and the website's unavailability, FinMarket should be approached with extreme caution.

Regulation:

Suspicious Clone.

A “Suspicious Clone” in the context of financial services refers to an entity that mimics or imitates the appearance and branding of a legitimate and regulated company, often with the intent to deceive and defraud unsuspecting individuals. These clones use similar names, websites, and other identifying features to create the illusion of being a reputable and regulated entity, while in reality, they are operating without proper authorization and oversight.

In the case of FinMarket being labeled as a “Suspicious Clone,” it suggests that the broker claims to be regulated by CySEC but lacks the necessary authorization and compliance. Such suspicious clones can pose significant risks to investors and traders, as they may engage in fraudulent activities, mismanage funds, and potentially disappear without a trace. Traders should exercise extreme caution when dealing with suspicious clones and always conduct thorough research and due diligence before entrusting their funds to any financial service provider.

Market Instruments Offered by FinMarket:

FinMarket offers a diverse array of market instruments, catering to traders' interests and allowing them to diversify their portfolios across different asset classes. The following table summarizes the market instruments along with some examples:

Forex Currency Pairs:

FinMarket provides access to more than 30 forex currency pairs, including major pairs like EUR/USD, EUR/GBP, and AUD/JPY. These major pairs offer high liquidity and are widely traded in the global forex market.

Major Indices:

Traders can participate in the performance of major stock market indices, such as FTSE, S&P 500, and NASDAQ. These indices represent the overall performance of specific stock markets and sectors.

Commodities:

FinMarket offers various commodities for trading, including precious metals like Silver and Gold, energy resources like Crude Oil, and agricultural products like Coffee. Commodity trading allows traders to diversify their investment strategies.

Individual Stocks:

With over 160 individual stocks available as CFDs, traders can speculate on the price movements of well-known market holders like Amazon, Netflix, and Apple. This allows investors to gain exposure to individual companies without owning the underlying shares.

Cryptocurrencies:

For those interested in the cryptocurrency market, FinMarket offers access to various digital assets like Bitcoin, Ethereum, and more. Cryptocurrency trading allows traders to capitalize on the price movements of these digital currencies.

Despite offering a diverse array of market instruments, FinMarket's lack of proper regulation raises concerns about the safety and legitimacy of its offerings. Traders should exercise extreme caution when considering this broker due to the absence of regulatory oversight, which may expose investors to potential risks and fraudulent activities. Additionally, the website being down further adds to the suspicion surrounding the broker. While the range of assets offered, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, might seem attractive, the overall lack of regulation casts doubt on the broker's credibility and reliability. It is essential for traders to conduct thorough research and choose regulated brokers to safeguard their investments and trading experience.

Account Types：

FinMarket offers a range of trading accounts, but be warned, their account types may not be as attractive as they seem. Let's take a closer look at each account with a critical eye:

1. Mini Account:

1. Minimum Deposit: $250

2. Features: This account type may seem affordable, but don't be fooled. The demo account for practicing strategies is nothing special, and the 40% margin is quite restrictive. With only 24 Forex currency pairs and 10 commodities and indices for trading, you won't have a wide range of options. The leverage up to 1:500 might sound impressive, but it could lead to significant losses for inexperienced traders.

2. Standard Account:

1. Minimum Deposit: $1,000

2. Features: The demo account is available, but the 26 Forex currency pairs and 10 commodities and indices offered for trading are nothing extraordinary. The daily market news and SMS alerts may sound appealing, but they hardly compensate for the lack of variety in trading options. The dedicated account manager might not be as dedicated as you expect, and the Islamic account option is just a small gesture to attract a specific group of traders.

3. VIP Account:

1. Minimum Deposit: $10,000

2. Features: The high minimum deposit might make you think you're getting premium treatment, but don't be fooled. The additional features offered, such as 28 Forex currency pairs and a full range of commodities and indices, may not justify the steep price. Direct access to a trading manager might not be as beneficial as they claim, and the 30% margin is quite restrictive for experienced traders.

4. Premium Account:

1. Minimum Deposit: $100,000

2. Features: The hefty minimum deposit requirement might make you believe you're entering an exclusive club, but the reality might disappoint you. The in-depth analyst tips they promise are just a way to add some fluff to the account. The 25% margin is not as competitive as you'd expect, and the so-called deep liquidity might not be as deep as you hope.

Account Type	Minimum Deposit	Features
Mini Account	$250	- Demo account for practicing strategies<br> - 40% margin<br> - Trading options include 24 Forex currency pairs and 10 commodities and indices<br> - Leverage up to 1:500
Standard Account	$1,000	- Demo account available<br> - Trading options include 26 Forex currency pairs and 10 commodities and indices<br> - Daily market news and SMS alerts<br> - Dedicated account manager<br> - Islamic account option
VIP Account	$10,000	- 28 Forex currency pairs and a full range of commodities and indices for trading<br> - Direct access to a trading manager<br> - 30% margin
Premium Account	$100,000	- In-depth analyst tips<br> - 25% margin<br> - Claims of deep liquidity

In summary, FinMarket's account types might appear enticing at first glance, but upon closer inspection, they fail to deliver on their promises. The high minimum deposits, limited trading options, and questionable additional features make these accounts less appealing than they initially seem.

Leverage:

FinMarket boasts about offering “up to 1:500” leverage on their trading accounts. However, before you get too excited, let's take a closer look at the reality behind this high leverage claim.

While a leverage of 1:500 might seem like an attractive prospect, it comes with significant risks and drawbacks. High leverage can amplify both your potential profits and your potential losses. This means that even a small adverse price movement could wipe out a significant portion of your trading capital.

Inexperienced traders often get lured in by the promise of high leverage, thinking they can make huge profits with a small initial deposit. However, they fail to realize that it also exposes them to substantial risks.

Moreover, it's worth noting that regulatory authorities, like CySEC, which oversees FinMarket, have been tightening their rules regarding leverage. High leverage has been associated with increased client losses and is considered risky for retail traders. Many regulatory bodies now impose leverage caps to protect traders from excessive risk-taking.

So, while FinMarket might advertise high leverage as a way to attract traders, it's crucial to approach it with caution. Trading with such high leverage can be a recipe for disaster, especially for inexperienced traders who might not fully comprehend the risks involved.

In conclusion, the maximum trading leverage offered by FinMarket might sound appealing, but it's essential to remember that high leverage comes with substantial risks. It's crucial for traders to exercise caution and employ proper risk management strategies to protect their capital when trading with such high leverage.

Spreads & Commissions:

Spreads and commissions at FinMarket vary depending on the type of trading account. However, upon closer examination, it becomes evident that the broker's offerings are less competitive than they claim to be.

1. Spreads:

   FinMarket advertises “tight spreads” on their website, but in reality, the spreads they offer are quite high, especially on their Mini accounts. For the benchmark EUR/USD currency pair, the average spread exceeds 3.7 pips on Mini accounts. Such high spreads can significantly impact a trader's potential profits, making it challenging to trade cost-effectively.

2. Commissions:

   In addition to spreads, FinMarket charges commissions on trades, further increasing the overall cost of trading. The commission rates vary depending on the type of account. For Mini accounts, the commission fee is $15.00 per trade.

3. Comparison to Competitors:

   Compared to other reputable brokers in the market, FinMarket's trading costs are less favorable. Many competitors offer much lower spreads, often within the range of 1.0 to 1.5 pips for the EUR/USD pair, without charging additional commission fees.

4. Impact on Traders:

   The high spreads and commission fees at FinMarket can hinder a trader's ability to profit consistently, particularly for those with smaller trading accounts. These unfavorable trading conditions may lead to significant losses and can discourage traders from achieving their financial goals.

In conclusion, despite claiming to provide tight spreads and varying commissions, FinMarket's trading conditions fall short compared to many other brokers in the industry. Traders seeking cost-effective and competitive trading experiences may find better options with brokers offering lower spreads and commission fees.

Deposit & Withdrawal

Deposit and withdrawal processes at FinMarket seem to be relatively straightforward, offering various methods for funding accounts and accessing funds. However, there are some considerations to keep in mind.

1. Deposit Options:

   FinMarket provides several options for depositing funds into trading accounts. Traders can choose to deposit through credit transfer, wire transfer, or the electronic payment method Ecommpay. These options offer flexibility, allowing clients to select the most suitable method based on their preferences and location.

2. Minimum Deposit Requirements:

   The broker does not impose any specific minimum deposit requirements. However, it's important to note that individual payment channels may have their own minimum deposit limits. Traders should verify the minimum deposit amount with their chosen payment method before initiating the transaction.

3. Withdrawal Process:

   FinMarket generally processes withdrawals through the same method used for depositing funds. This is a standard practice among many brokers and helps ensure the security of transactions. Traders should be aware that withdrawal requests may take some time to process, depending on the payment method and the broker's internal procedures.

4. Fund Security:

   FinMarket emphasizes the security of customer funds. The broker operates under the regulation of the Cyprus Securities Exchange Commission (CySEC), which requires adherence to strict guidelines for the protection of client funds. Furthermore, the use of SSL encryption ensures the safe transmission of personal and financial information during transactions.

5. Additional Considerations:

   While the deposit and withdrawal processes themselves appear to be straightforward, traders should also consider the overall cost associated with funding their accounts and accessing their funds. This includes any fees charged by payment providers and potential currency conversion charges, especially for international clients.

In conclusion, FinMarket offers various deposit options and follows standard practices for processing withdrawals. However, traders should be aware of any minimum deposit requirements imposed by payment channels and carefully consider any associated costs to make informed decisions about funding their trading accounts and accessing their funds.

Trading Platforms:

FinMarket provides its clients with multiple trading platforms, ensuring a diverse range of options to suit individual preferences and trading styles. The broker offers the following trading platforms:

1. MetaTrader 4 (MT4) Platform:

   MetaTrader 4 is one of the most popular and widely used trading platforms in the industry. It offers a user-friendly interface and a comprehensive set of tools and features, making it suitable for both beginner and experienced traders. Traders can access advanced charting capabilities, a wide array of technical indicators, and various timeframes for market analysis. MT4 also supports automated trading through Expert Advisors (EAs), allowing traders to execute trades automatically based on predefined strategies. The platform is available for desktop (Windows, Linux, and MacOS), as well as mobile devices (iOS and Android), providing convenience and flexibility for traders who prefer to trade on the go.

1. In-House Web Trading Platform (WebTrader):

   FinMarket has developed its own web-based trading platform known as WebTrader. This platform is accessible through any web browser without the need for downloading or installing additional software. WebTrader offers a user-friendly interface with one-click trading functionality, real-time market charts to monitor market trends, and social trading features. The platform caters to traders who prefer a hassle-free trading experience and wish to access their accounts from any internet-connected device.

2. In-House Mobile Trading Platform:

   For traders who are constantly on the move, FinMarket offers a mobile trading platform compatible with both Android and iOS devices. This mobile app provides full access to trading accounts, enabling traders to execute trades, monitor positions, and access real-time market data from the palm of their hands. The mobile trading platform ensures that traders can stay updated and respond to market movements promptly, regardless of their location.

In summary, FinMarket provides a diverse selection of trading platforms to cater to the needs of different traders. The MetaTrader 4 platform offers advanced tools and analysis for experienced traders, while the in-house WebTrader platform appeals to those seeking simplicity and convenience. Additionally, the mobile trading platform ensures traders can stay connected to the markets at all times, making it a comprehensive offering for a range of trading preferences.

Customer Support:

FinMarket's customer support has been a source of frustration for many traders, as it often fails to meet their expectations. The broker claims to provide reliable assistance, but in reality, reaching their customer support team can be a tedious and time-consuming process.

1. Phone Support: While FinMarket offers a phone support option, getting through to a support representative can be a daunting task. Traders often find themselves waiting on hold for extended periods, only to be met with unhelpful responses or transferred to different departments without any resolution.

2. Email Support: Traders who opt for email support are often left disappointed with the slow response times. It can take several days to receive a reply, and even then, the answers provided are often generic and fail to address the specific concerns raised by traders.

3. Live Chat: The live chat feature on FinMarket's website is advertised as a quick way to get assistance, but in reality, it is far from efficient. Traders report experiencing long wait times before connecting with a support agent, and when they do, the responses are often vague and unhelpful.

4. Web Contact Form: Submitting inquiries through the web contact form is no better, as traders rarely receive timely or satisfactory responses. It seems like the broker pays little attention to these contact forms, leaving traders feeling ignored and frustrated.

Overall, FinMarket's customer support is lackluster and inadequate. Traders have expressed their dissatisfaction with the slow response times, unhelpful answers, and overall lack of professionalism displayed by the support team. As a result, many traders feel let down by the broker's supposed commitment to providing reliable assistance.

Summary:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. While it offers a diverse range of market instruments, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, the lack of proper regulation raises concerns about the safety of traders' funds and the legitimacy of its operations. The high spreads, varying commissions, and relatively high minimum initial deposit of $1000 make it unattractive, especially for beginners. The website's unavailability adds further doubts about the broker's credibility. The customer support is inadequate, with slow response times and unhelpful assistance.

Pros:

• Offers a diverse array of market instruments.

• Provides multiple trading platforms, including MetaTrader 4 (MT4).

• Supports mobile trading for on-the-go access.

Cons:

• Unregulated status raises concerns about fund safety and transparency.

• High spreads and commissions impact profitability.

• High minimum deposit requirements.

• Inadequate customer support with slow response times and unhelpful answers.

• Website unavailability adds to doubts about legitimacy.

Overall, due to the lack of regulation, high costs, and unsatisfactory customer support, FinMarket is not recommended for traders. It is essential to consider alternative, regulated brokers with better trading conditions and customer service for a more secure and reliable trading experience.

FAQs:

Q1: Is FinMarket a regulated broker？

A1: No, FinMarket is an unregulated broker, which raises concerns about the safety of traders' funds and the transparency of their operations.

Q2: What is the minimum initial deposit required to open an account with FinMarket？

A2: The minimum initial deposit for a Mini account is $250, while the VIP account requires a minimum deposit of $10,000.

Q3: Does FinMarket offer a demo account for practice？

A3: Yes, FinMarket provides a demo account for traders to practice their strategies before trading with real money.

Q4: What trading platforms does FinMarket offer？

A4: FinMarket offers MetaTrader 4 (MT4), a web-based platform (WebTrader), and a mobile trading platform for Android and iOS devices.

Q5: Is customer support readily available at FinMarket？

A5: FinMarket's customer support has been reported as inadequate, with slow response times and unhelpful assistance, making it a source of frustration for traders.