Registered in	Dominic
Regulated by	No effective regulation at this time
Year(s) of establishment	2-5 years
Trading instruments	Currency pairs, indices, commodities, metals, energy, cryptocurrencies, stocks, futures
Minimum Initial Deposit	Information not available
Maximum Leverage	1:500
Minimum spread	Information not available
Trading platform	MT4
Deposit and withdrawal method	Bitcoin and Coinbase/PayPal
Customer Service	Email/phone number/address/live chat
Fraud Complaints Exposure	No for now

General Information

EagleFX is an online forex and cryptocurrency STP broker offering investors CFDs on hundreds of assets and the optimal trading environment. EagleFX offers deep liquidity, up to 1:500 trading leverage, and some of the best spreads in the industry. EagleFX is not currently subject to any active regulation.

EagleFX offer a variety of market instruments, including cryptocurrencies like Bitcoin and Ethereum, commodities such as gold and crude oil, stocks from global exchanges like Apple and Amazon, indices like S&P 500 and Nasdaq Composite, and futures contracts on various assets. EagleFX provides Real and Demo Accounts for traders to engage in live or simulated trading. The platform offers a user-friendly MetaTrader 4 (MT4) interface with comprehensive tools and features for efficient trading, including real-time market data and charting capabilities. While EagleFX lacks regulation, traders should exercise caution and conduct thorough research. The leverage ratios vary across different asset classes, with Forex and Metals at 1:500, Indices and Energies at 1:200, Cryptocurrencies at 1:100, and Stocks at 1:20. EagleFX implements variable spreads and charges a fixed commission fee of $6 per lot traded. Traders can reach their 24/7 customer support for assistance, and convenient deposit and withdrawal options are available.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on.

We will also briefly summarize the main advantages and disadvantages so that you can understand the broker's characteristics at a glance.

Is EagleFX legit or a scam？

EagleFX is registered in Dominic, but it is not regulated by any reputable financial authority. It's crucial to understand the risks associated with trading with an unregulated broker. Without oversight from regulatory bodies, there is a higher risk of unfair practices and inadequate protection of clients' funds. Traders must conduct thorough research and exercise due diligence before considering opening an account with an unregulated broker. It is important to prioritize the safety and security of funds by choosing a broker that is regulated by recognized financial authorities.

Market instruments

Currency pairs, indices, commodities, metals, energy, cryptocurrencies, stocks, futures .....EagleFX allows clients to access a huge range of trading markets. Therefore, both beginners and experienced traders can find what they want to trade on EagleFX.

1. Cryptocurrencies:

   EagleFX provides a wide range of cryptocurrencies for trading. This includes popular digital assets like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many others. Cryptocurrencies offer traders the opportunity to speculate on the price movements of these decentralized digital currencies.

2. Commodities:

EagleFX offers a variety of commodities for trading, allowing investors to participate in the global commodities market. Examples of commodities available on the platform include gold, silver, crude oil, natural gas, platinum, and agricultural products like corn, wheat, and coffee. Trading commodities can be influenced by factors such as supply and demand, geopolitical events, and economic indicators.

3. Stocks:

EagleFX allows traders to access a selection of stocks from different global exchanges. These stocks represent ownership in various companies across industries such as technology, finance, healthcare, and more. Examples of stocks available for trading may include Apple (AAPL), Amazon (AMZN), Microsoft (MSFT), Google (GOOGL), and Facebook (FB). Stock trading can involve analyzing company fundamentals, news, and market trends.

4. Indices:

EagleFX offers a range of indices, which are a compilation of multiple stocks representing a specific market or sector. Investors can trade on the price movements of indices such as the S&P 500, Dow Jones Industrial Average (DJIA), Nasdaq Composite, FTSE 100, and Nikkei 225. Trading indices provides exposure to broader market trends rather than individual stocks.

5. Futures:

EagleFX provides futures trading opportunities to investors. Futures contracts allow traders to speculate on the future price movements of various assets, including commodities, currencies, and stock indices. Futures can be used for hedging purposes or to capitalize on price fluctuations. Popular futures contracts include crude oil futures, gold futures, S&P 500 futures, and Eurodollar futures.

It's important to note that the availability of specific market instruments may vary and can be subject to market conditions and regulations. It's advisable to consult the EagleFX platform or contact their customer support for the most up-to-date information on the instruments they offer

Pros and Cons

EagleFX offers a wide range of market instruments, a user-friendly MetaTrader 4 platform, and comprehensive educational resources. Their 24/7 customer support ensures assistance whenever needed. However, the lack of regulation raises concerns about fund protection and fair practices. Limited information on bonuses and promotions is provided. Traders should exercise caution and conduct thorough research before considering trading with EagleFX.

Pros	Cons
Wide range of market instruments	Lack of regulation
MetaTrader 4 platform	Potential risk with unregulated broker
Educational resources	Limited information on bonuses and promotions
24/7 customer support

Spreads and Commissions

EagleFX implements a variable spread, meaning that the spread value continuously changes based on the ask and bid prices in the market. This dynamic spread allows traders to experience real-time pricing and reflects the liquidity and volatility of the specific asset being traded.

In addition to the spread, EagleFX applies two types of fees during trading:

1. Commission Fees: Traders are charged a fixed commission fee of $6 per lot traded. This fee is applicable for each round-turn trade executed.

2. Swap Fees: Swap fees are applied when a position is held overnight. The specific swap fees vary across different assets. For detailed information on swap fees, it is advisable to contact EagleFX directly or refer to their resources.

These costs are very important when calculating profits and losses, and should be considered in aggregate and not chosen in isolation. If you want to trade with EagleFX, we recommend that you take the time to calculate these transaction costs.

Account Types

Demo Account: EagleFX provides a demo account that allows you to try out the financial markets without the risk of losing money.

Live Account: EagleFX does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

How to open an account？

Here's a description of the account opening process for EagleFX, including 3-5 steps:

1. Visit the Website:

   Start by visiting the EagleFX website and locating the account opening section. Look for a “Sign Up” or “Open an Account” button to initiate the process.

2. Registration:

Click on the account opening button and fill out the registration form. Provide the required information, including your name, email address, and desired password. Ensure that all details are accurate and complete.

3. Account Type Selection:

Choose the type of account you wish to open, such as a Real Account or Demo Account. Consider your trading preferences and objectives when making this selection.

4. Verification:

Complete the verification process to confirm your identity. This may involve providing additional documentation, such as proof of identification (passport, driver's license) and proof of address (utility bill, bank statement).

5. Fund Your Account:

Once your account is verified, you can proceed to fund it. Select your preferred deposit method from the available options, which may include bank transfers, credit/debit cards, or e-wallets. Follow the instructions provided to complete the deposit process.

Note: The specific steps and requirements for account opening may vary, and it's essential to consult the EagleFX website or contact their customer support for the most accurate and up-to-date information regarding their account opening process.

It's important to consider that trading involves risk, and individuals should carefully review the terms and conditions of EagleFX before opening an account.

Trading Platforms

Although a long time has passed since the launch of MT4, it is still a major player in the market and is loved by traders all over the world. Accessing it from different devices also makes it easier for users to trade.

Leverage

EagleFX offers varying leverage ratios for different asset types, allowing traders to amplify their exposure to the market. Here's a brief overview of the leverage ratios provided by EagleFX:

For stocks, the leverage ratio is 1:20, meaning traders can trade with 20 times their account balance.

Forex and Metals have a leverage ratio of 1:500, enabling traders to control positions that are 500 times their account balance. This higher leverage can potentially magnify profits or losses.

Indices and Energies have a leverage ratio of 1:200, giving traders the ability to trade with 200 times their account balance.

Cryptocurrencies have a leverage ratio of 1:100, allowing traders to control positions that are 100 times their account balance.

It's important to note that while leverage can increase potential gains, it also magnifies potential losses. Traders should exercise caution and carefully manage their risk when utilizing leverage. Understanding the specific leverage ratios for each asset type is crucial to making informed trading decisions.

Please note that leverage ratios are subject to change and may vary based on market conditions and regulatory requirements. Traders should consult the EagleFX platform or contact their customer support for the most up-to-date information regarding leverage ratios for different asset classes.

Deposit and withdrawal methods and fees

EagleFX offers convenient options for depositing and withdrawing funds. For deposits, traders can choose from credit/debit cards, bank wire transfers (via Instacoins), or Bitcoin. The minimum deposit amount for credit/debit cards and bank wire transfers (via Instacoins) is $50, while for Bitcoin, it is $10.

For withdrawals, traders can use Bitcoin or withdraw via Coinbase and Alipay. The minimum withdrawal amount for Bitcoin is $10, regardless of the currency (USD, GBP, EUR). It's important to note that the availability and specific withdrawal methods may be subject to change or regional limitations.

EagleFX also provides the BITs option, which allows traders to take advantage of Bitcoin's fluctuating market prices. The value of BITs may vary based on the Bitcoin spot exchange rate driven by various factors.

For detailed and up-to-date information on deposit and withdrawal methods, it is recommended to consult the EagleFX website or contact their customer support.

Customer Support

EagleFX provides comprehensive customer support to assist traders with their needs. Their dedicated staff is available 24/7 to address inquiries and provide assistance. Traders can reach out to the support team through various channels, including phone, email, and live chat on social platforms such as Facebook. Whether you have questions about account-related matters, technical issues, or general inquiries, the customer support team is ready to help you in any way possible. Their commitment to round-the-clock support ensures that traders receive timely assistance whenever they need it.

Educational resources

EagleFX offers educational resources to support traders in their journey. They provide tutorials, blog posts, and other informative content to help traders enhance their knowledge and skills. Additionally, EagleFX has an extensive FAQ section on their website, addressing common questions about trading, account management, and platform features. By providing these educational materials and comprehensive FAQs, EagleFX aims to empower traders with the information and insights they need to make informed trading decisions and navigate the financial markets effectively.

Customer support of EagleFX

EagleFX offers educational resources to support traders in their journey. They provide tutorials, blog posts, and other informative content to help traders enhance their knowledge and skills. Additionally, EagleFX has an extensive FAQ section on their website, addressing common questions about trading, account management, and platform features. By providing these educational materials and comprehensive FAQs, EagleFX aims to empower traders with the information and insights they need to make informed trading decisions and navigate the financial markets effectively.

Below are the details about the customer service.

Language(s): English

Service Hours: 24/7

Online chat, call back, submit a ticket

Social medias: Facebook, Instagram, twitter.

Users exposures on WikiFX

We have not received any reports of fraudulent activity at this time. However, this does not necessarily mean that this broker is safe and you should remain vigilant to prevent being scammed.

Conclusion

EagleFX is an online trading platform catering to a diverse range of traders. They offer a variety of market instruments, including cryptocurrencies, commodities, stocks, indices, and futures. The platform provides Real and Demo Accounts for live or simulated trading. While EagleFX lacks regulation, they offer a user-friendly MetaTrader 4 interface with comprehensive tools. Leverage ratios vary across asset classes. EagleFX implements variable spreads and charges a fixed commission fee of $6 per lot traded. Traders can reach 24/7 customer support, and convenient deposit and withdrawal options are available. However, it's crucial to note the lack of regulation and exercise caution. Conducting thorough research before trading with EagleFX is recommended.

FAQs

Q: Is EagleFX a regulated broker？

A: No, EagleFX is not a regulated broker.

Q: What trading instruments are available at EagleFX？

A: EagleFX offers a wide range of trading instruments, including Cryptocurrencies, Commodities, Stocks, Indices, Futures

Q: Does EagleFX offer a demo account？

A: Yes, EagleFX offers a demo account that allows clients to practice trading in a risk-free environment with virtual funds.

Q: What trading platforms does EagleFX offer？

A: EagleFX offers a trading platform MetaTrader 4.

Q: Does EagleFX offer any bonuses or promotions？

A: It is not clear if EagleFX offers any bonuses or promotions, as the information is not provided on their website.

Q: What is the maximum leverage offered by EagleFX？

A: The maximum leverage offered by EagleFX is 1:500.

Q: Are there any Inactivity Fees？

A: No, customers are not charged any inactivity fees.

Aspects	Information
Registered Country/Area	Japan
Founded Year	2012-10-12
Company Name	GMO CLICK Securities, Inc.
Regulation	Regulated in Japan
Minimum Deposit	Not specified
Maximum Leverage	Not specified
Spreads	Varies depending on trading instrument
Trading Platforms	FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets	Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types	FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account	Available
Islamic Account	Not specified
Customer Support	FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods	Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros	Cons
Regulated institution in Japan	Absence of trading software
Offers a range of financial services	Specific acceptance times for trading activities
Provides various trading platforms	Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Pros	Cons
Stock trading services at low prices	Limited information on competitive advantages
Selection of curated investment trusts	Limited information on attractiveness
Futures options trading with low fees	Limited information on tightness of services
Enhanced trading tools for FX trading	Limited information on flexibility of services

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros	Cons
Wide range of account types available, catering to different trading preferences and needs.	Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading.	Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available.	Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros	Cons
Instant deposit service	Minimum withdrawal amount of 10,000 yen
Supports transfer deposits	Entire balance withdrawn if below 10,000 yen
Free withdrawals	Withdrawals limited to GMO CLICK Securities accounts
Various deposit options	Withdrawals limited to accounts with the same name
Commission-free deposits	Withdrawal amount limited to 10,000 to 100,000,000 yen
	Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Pros	Cons
Offers a variety of trading platforms to choose from	Steep learning curve for beginners
Provides high-performance FX trading with FX neo	Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus	Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch!	Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD	Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad	Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.