Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

FIBO Group, a trading name of FIBO Group Holdings Limited, is an online financial dealer, established in 1998 with four offices worldwide in Shanghai, Alma-Ata, Limassol, and Munich.

FIBO Group, or International Financial Holding FIBO Group, is an international financial holding company that was established in 1998. It offers online trading services, primarily in the foreign exchange market, but also provides a platform for the trading of CFDs, commodities, and cryptocurrencies. Headquartered in Vienna, Austria, the company has a global presence with subsidiaries in the British Virgin Islands, Cyprus, Australia, Singapore, and Russia, as well as offices in several other countries. FIBO Group started as an investment consulting firm and evolved into a prominent player in the forex market, and in 2017 it expanded into cryptocurrency derivatives.

Here is the home page of this brokers official site:

FIBO Group is under the regulations of several regulation authorities, including CySEC in Crypus ( Regulatory license no. 182/11), BaFin in Germany (Regulatory license no.124031), a European Authorized Representative license from FCA (revoked) in the UK, with registration number 532885, and an offshore retail forex license from FSC in the Virgin Islands ( regulatory license number SIBA/L/14/1063).

Note: The screenshot date is January 30, 2023. WikiFX gives dynamic scores, which will update in real-time based on the broker's dynamics. So the scores taken at the current time do not represent past and future scores.

Pros and Cons:

FIBO Group presents a range of advantageous features for traders. Firstly, they offer multiple trading platforms, ensuring flexibility and choice. Competitive spreads are provided across various trading instruments, contributing to cost-efficiency. The availability of flexible leverage options allows traders to tailor their exposure according to their risk preferences. FIBO Group also caters to diverse trading needs through a variety of account types. In addition, they provide valuable trading tools, including market sentiment data, economic calendars, and trading signals, enhancing decision-making capabilities. Traders can further benefit from the educational resources offered by FIBO Group's Academy, which includes webinars and a comprehensive glossary. It's important to note that PAMM account availability may be limited on certain platforms, and customer support availability may primarily be on weekdays.

Market Instruments

FIBO Group offers mainstream and popular financial products in the global financial market for investors, including forex (60 currency pairs), precious metals (gold and silver), cryptocurrencies (Bitcoin, Ethereum, Litecoin, Zcash, Dash, Monroe), CFDs, etc.

1. CFD Trading:

   CFD trading, which stands for Contract for Difference, allows traders to speculate on the price movements of various financial instruments, such as currencies, shares, commodities, and indices. Traders do not own the underlying asset but rather enter into a contract based on the price difference between the opening and closing of the trade.

1. Spot Metals:

   FIBO Group provides access to spot metals trading, particularly gold and silver. Spot metals are traded based on the current market price and allow traders to take advantage of price movements in these precious metals.

1. Forex:

   Forex, also known as foreign exchange, involves the trading of currencies. It is the largest and most liquid financial market globally, where traders aim to profit from fluctuations in currency exchange rates. FIBO Group offers a wide range of currency pairs for forex trading.

1. Cryptocurrencies:

   FIBO Group also enables trading in cryptocurrencies, which are digital assets that utilize cryptographic technology. Traders can speculate on the price movements of popular cryptocurrencies like Bitcoin, Ethereum, and others. Cryptocurrency trading with FIBO Group is typically conducted through CFDs, allowing traders to benefit from price speculation without owning the actual digital tokens.

By offering these market instruments, FIBO Group provides traders with a diverse range of opportunities to participate in global financial markets and capitalize on price fluctuations across different asset classes.

Account Types

1. MT4 Cent Account:

   The MT4 Cent Account is designed for traders who want to start with smaller amounts. It operates on the market maker order execution technology. This account has a minimum deposit requirement of 0 cents, making it accessible to those with limited funds. The account uses the fifth decimal point, allowing for more precise pricing. The minimum lot and volume step are set at 0.01, providing flexibility in trade sizes. The spread starts from 0.6 pips, and there is no commission charged. The leverage offered is 1:1000, allowing traders to amplify their positions. The stop out level is set at 20%, meaning positions will be automatically closed if the account equity falls below this threshold. The account currency options include USD cent and GLD Cent1. CFD trading is not available in this account. Traders can access 32 currency pairs and can have a maximum of 50 open orders. The maximum order volume is set at 100 lots or 1 standard lot. Managed account (PAMM) feature is not available in this account.

2. MT4 Fixed Account:

   The MT4 Fixed Account is suited for traders who prefer a fixed spread model. It also operates on the market maker order execution technology. The minimum deposit requirement for this account is $50. The account uses a standard four decimal point pricing system. The minimum lot and volume step are the same as the MT4 Cent Account, set at 0.01. The spread starts from 1 pip, and no commission is charged. The leverage offered is 1:200. The stop out level is set at 20%. The account currency options include EUR, USD, RUR, CHF, and GBP. CFD trading is available in this account. Traders can access 43 currency pairs, although information regarding the maximum open orders and maximum order volume is not provided. The account offers a managed account (PAMM) feature, allowing traders to invest in PAMM accounts and allocate funds to professional traders.

3. MT4 NDD Account:

   The MT4 NDD Account operates on the No Dealing Desk (NDD) order execution technology, providing traders with direct market access. The minimum deposit requirement is $50. The account uses the fifth decimal point for precise pricing. The minimum lot and volume step are set at 0.01, similar to the other MT4 accounts. The spread starts from 0 pips, but there is a commission of 0.003% charged based on the transaction amount. The leverage offered is 1:400, providing increased buying power. The stop out level is set at 50%, allowing for more flexibility in margin requirements. The account currency options include EUR, USD, and GLD2. CFD trading is available in this account. Traders can access 32 currency pairs, and the account offers a managed account (PAMM) feature.

4. cTrader NDD Account:

   The cTrader NDD Account is designed for traders who prefer the cTrader platform and the benefits of No Dealing Desk (NDD) execution. The minimum deposit requirement for this account is $50. The account uses the fifth decimal point for precise pricing. The minimum lot and volume step are the same as the other accounts, set at 0.01. The spread starts from 0.8 pips, and there is no commission charged. The leverage offered is 1:400. The stop out level is set at 50%. The account currency options include EUR, USD, GLD2, BTC3, and ETH4, providing additional flexibility. CFD trading is not available in this account. Traders can access 32 currency pairs, and the account offers a managed account (PAMM) feature.

5. MT5 NDD Account:

   The MT5 NDD Account is designed for traders who prefer the MT5 platform and direct market access through No Dealing Desk (NDD) execution. The minimum deposit requirement for this account is $50. The account uses the fifth decimal point for precise pricing. The minimum lot and volume step are set at 0.01. The spread starts from 0 pips, and there is a commission of 0.005% charged based on the transaction amount. The leverage offered is 1:400. The stop out level is set at 50%. The account currency option is limited to USD. CFD trading is not available in this account. Traders can access 33 currency pairs, and information regarding the maximum open orders and maximum order volume is not provided. The account offers a managed account (PAMM) feature.

6. Demo Account: A demo account is a practice account that allows traders to simulate trading without using real money. It is useful for learning and testing trading strategies in a risk-free environment.

7. Managed Account:

The Managed Account option is available only for the MT4 Fixed and MT4 NDD account types. With a Managed Account, clients can have their trading account managed by a professional fund manager. The fund manager trades on behalf of the client, aiming to generate profits. However, the availability of Managed Accounts may be subject to certain conditions and requirements set by the broker.

It is important for clients to thoroughly understand the terms and conditions, fees, and risks associated with managed accounts before opting for this service.

Leverage:

FIBO Group provides leverage to traders, which is the capital offered by the broker to potentially amplify funds by using a ratio of the trader's capital to the broker's credit. While leverage presents an opportunity to increase funds, it's important for traders to understand that higher leverage also comes with higher risks. FIBO Group adheres to regulatory restrictions, offering leverage ratios of up to 1:30 for major currency pairs and 1:10 for commodities, while the MT4 Cents account offers leverage up to 1:1000 and NDD accounts offer leverage up to 1:400.

Spreads and Commissions

Forex brokers generate income through commissions and spreads. Commissions refer to the fees charged by brokers for facilitating trades, and they vary depending on the instrument and account type. FIBO Group does not charge commissions on its MT4 Cent and MT4 Fixed accounts.

On the other hand, spreads are the difference between the bid price (the price at which traders can sell) and the ask price (the price at which traders can buy). Spreads can be either variable or fixed, depending on market conditions such as interest rates. FIBO Group offers a range of spreads, with minimum spreads ranging from 0 pips to 2.0 pips, depending on the specific account type.

Additionally, some brokers impose rollover or swap fees for positions held open overnight. These fees are determined by the interest rate differential between the currency pairs involved in the open position.

For the MT4 NDD, cTrader NDD, and MT5 NDD accounts offered by FIBO Group, commissions are charged ranging from 0.003% to 0.005% of the transaction amount. It's important to note that the specific fees may vary depending on the account type and trading conditions.

Overall, understanding the fees involved in trading is essential for traders to manage their costs and make informed decisions when choosing a broker.

How to open an account with FIBO Group？

1. Sign up-Creating your Client Area. The first stage of registration with the company is creating your Client Area. To do this, you need to indicate your email address and phone number in the sign-up form on the site.

2. Verification of email, phone number and proof of identity. To verify your email, this broker will send you an email to the address you indicate while signing up. Click the link in the message to confirm your email address.

3. Depositing funds to your account and starting trading.

Spreads & Commissions

The minimum spread for MT4 Cent Accounts is 0.6 pips, with no commission. The minimum spread for MT4 Fixed Accounts is 2 pips, with no commission. The minimum spread for MT4 NDD Accounts is 0 pips, and the commission is 0.003% of the trading volume. MT4 NDD No-Commission Account has a minimum spread of 0.8 pips. cTrader NDD Accounts has a minimum spread of 0 pips, and the commission is 0.003% of the trading volume. MT5 NDD Account has a minimum spread of 0 pips, and the commission is 0.005% of the trading amount.

Trading Platform

FIBO Group provides traders with a choice of three reliable and widely-used trading platforms. The cTrader platform offers direct trading with international banking institutions and features high-speed order execution, customizable indicators, and market depth display. The MetaTrader 4 platform is customizable and user-friendly, with a range of technical indicators, strategy tester, and one-click trading. The MetaTrader 5 platform offers multi-asset trading, advanced strategy tester, netting and hedging modes, and comprehensive analytical tools such as built-in indicators, financial news, and an economic calendar. All platforms are available on desktop, Android, and iOS devices, catering to traders' diverse needs and preferences.

Trading Tools:

cTrader Tools is a collection of features and functionalities available on the cTrader trading platform. Two notable features include:

1. cTrader Mirror: This feature enables social trading, allowing traders to become either strategy providers or investors. Strategy providers can share their trading strategies and allow other traders to copy their trades. Investors, on the other hand, can browse and select strategies to automatically replicate trades in their own accounts.

2. cAlgo: cAlgo is a platform within cTrader that allows users to create custom indicators, trading robots, and other software using the C# programming language. Traders can develop their own tools and automate their trading strategies based on their unique requirements.

PAMM Accounts:

PAMM (Percentage Allocation Management Module) Accounts are investment accounts offered by some brokers. Here are key points regarding PAMM accounts:

1. Manager and Investor Options: PAMM accounts allow clients to participate either as a manager or an investor. Managers are responsible for trading on behalf of investors, while investors provide the funds to be traded.

2. Diversification and Risk Preferences: Investors can choose from various PAMM accounts based on their risk preferences. Each account may have different trading strategies and risk levels, providing options for diversification and accommodating different investor profiles.

3. Performance and Risk: It's important to note that while PAMM accounts offer potential profitability, there is no guarantee of returns. Past performance of PAMM managers is not indicative of future results, and investors should carefully consider the risks involved.

Assets Management:

Assets Management is a service offered by the FIBO Group that allows clients to invest in portfolios managed by experienced asset managers. Here are some key points about this service:

1. Portfolio Options: FIBO Group offers various portfolios to suit different risk preferences and financial goals. Clients can choose from a range of portfolios that align with their investment objectives.

2. Performance-based Fees: Asset managers charge performance-based fees, meaning their compensation is tied to the performance of the portfolio. If the portfolio performs well, the manager receives a higher fee, incentivizing them to strive for positive returns.

Market Sentiment:

Market Sentiment is a feature that provides real-time trade statistics to assist traders in gauging market sentiment. Here are some details:

1. Real-time Trade Statistics: Market Sentiment offers traders access to real-time trade statistics. These statistics are derived from aggregated data obtained from clients' accounts, providing insights into the prevailing market sentiment.

Market Analysis:

FIBO Group's analyst team regularly provides updates on news, events, and fundamental factors that impact the financial markets. Key points about Market Analysis include:

1. Expert Insights: FIBO Group's analyst team shares their analysis and commentary on various financial markets, helping traders stay informed about significant market developments.

Economic Calendar:

The Economic Calendar is a customizable tool that displays important economic events, analysts' forecasts, and historical data. Here's what you should know about it:

1. Event Tracking: The Economic Calendar tracks significant economic events, such as interest rate decisions, GDP releases, and employment reports. It also includes forecasts and historical data for reference.

Trading Signals:

Trading Signals are available on the MT4 and MT5 trading platforms. Here's an overview of this feature:

1. Signal Services: Clients can search for and subscribe to signal services provided by other traders. These signals can be used to receive trade recommendations, helping traders make informed trading decisions.

Deposit & Withdrawal

The deposit method supports SWIFT ( deposit accepting EUR & USD, the commission generally 35 to 50 US dollars, and the transfer time takes 2-5 working days; the withdrawal accepting EUR, USD, BGP & CHF, and the withdrawal fee usually 35 to 50 US dollars.), UnionPay (accepting RMB, no commission, credited immediately after payment is successful), VISA/MASTERCARD (deposit accepting EUR & USD, no commission, credited immediately after payment is successful; withdrawal accepting EUR & USD, and the commission 2.5%+1.5 Euros), RegularPay (accepting EUR and USD, no commissions, through the RegularPay system processing centre to use bank cards to inject funds; withdrawal accepting EUR &USD, with a withdrawal fee of 10 dollars or other equivalent amounts), ZOTAPAY (supporting RMB, no commission for deposits, the payment is processed immediately when the invoice is paid, and the withdrawal with 2.2% commission), Neteller (supporting EUR &USD, no commission), WebMoney (deposits and withdrawals both supporting EUR &USD, a commission of 0.8% is charged, and it will be credited automatically after successful payment). The company also supports a series of cryptocurrency deposits and withdrawals.

Customer Support:

The customer support team at FIBO Group operates from multiple office locations and is available from Monday to Friday. They offer support in up to 12 languages, which is advantageous for non-English speakers. You can easily reach the support team through online instant web chat, email, and dedicated phone lines for different regions. Additionally, the website provides a helpful FAQ section for quick answers to common queries. FIBO Group is also active on various social media platforms, providing additional channels for communication.

Educational Resources:

FIBO Group offers a comprehensive educational resource called the FIBO Group Academy, which caters to both beginner and experienced traders. This shows their commitment to providing traders with the knowledge they need to make informed decisions. The Academy brings together experienced teachers and practicing traders who aim to help participants understand the fundamental principles of financial markets and apply their knowledge effectively.

One of the educational resources provided by FIBO Group is webinars. These video courses are conducted by experienced traders who cover topics such as the basics of forex trading, terminology, and trading instruments in the forex market. The webinars can be accessed online and are available for on-demand viewing in case participants are unable to attend the live sessions.

Additionally, FIBO Group's website features a glossary that contains over 230 trading-related terms and their explanations. This searchable glossary allows traders to familiarize themselves with important trading terms that they may encounter in their trading journey.

Overall, FIBO Group's educational resources serve as valuable tools for traders to enhance their understanding of the financial markets and improve their trading skills.

Summary

FIBO Group is a well-established brokerage firm with a strong reputation in the industry. They provide access to multiple trading platforms, including cTrader, MetaTrader 4, and MetaTrader 5, offering a wide range of trading instruments such as forex, CFDs, and futures. The company offers competitive spreads, flexible leverage options, and various account types to suit different trading preferences. Traders have access to a range of tools and resources, including market analysis, economic calendars, and trading signals, which can help them make informed trading decisions. FIBO Group also offers educational resources through their Academy, including webinars and a comprehensive glossary, to enhance traders' knowledge and skills.

Overall, FIBO Group offers a comprehensive trading experience with its diverse range of platforms, competitive trading conditions, and additional trading tools. The provision of educational resources demonstrates their commitment to supporting traders in their journey.

FAQs:

Q1: What trading platforms does FIBO Group offer？

A1: FIBO Group offers cTrader, MetaTrader 4 (MT4), and MetaTrader 5 (MT5) as trading platforms.

Q2: What is the minimum deposit requirement for opening an account with FIBO Group？

A2: The minimum deposit requirement to open an account with FIBO Group is $100.

Q3: What is the maximum leverage available for trading with FIBO Group？

A3: FIBO Group offers leverage of up to 500:1, allowing traders to control larger positions with a smaller initial investment.

Q4: Does FIBO Group charge commissions on all account types？

A4: No, FIBO Group does not charge commissions on the MT4 Cent and MT4 Fixed account types. However, commissions are charged on the MT4 NDD, cTrader NDD, and MT5 NDD accounts.

Q5: What customer support options are available at FIBO Group？

A5: FIBO Group provides customer support through online live chat, email, and dedicated phone lines. Their support team operates from Monday to Friday and offers assistance in multiple languages.

Frequently Asked Questions (FAQs)

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.