Overview of eXcentral

eXcentral, founded in 2018 and based in South Africa, is a financial services company that has had its regulation revoked. The firm requires a minimum deposit of $1,000 and offers trading in Forex, commodities, and indices.

eXcentral provides various account types including Classic, VIP, and Gold, catering to different levels of traders. The company offers leverage of up to 1:30 and boasts competitive trading conditions with spreads ranging from 0.06 to 0.1 pip, without charging commissions.

Traders have access to both MT4 and MT5 platforms, popular choices for their robust features and user-friendliness. A demo account is also available for practice trading. Customer support can be reached via email at inquiriesaexcentral-int.com or by phone at +278 71 951005.

For deposits and withdrawals, eXcentral accepts bank transfers, debit/credit cards, and third-party payments. However, the revocation of its regulation takes about its credibility and the safety of client funds.

Is eXcentral Limited Legit or a Scam？

eXcentral, operating under the licensed institution OM BRIDGE (PTY) LTD, had its regulatory status revoked by the Financial Sector Conduct Authority in South Africa.

The company, which held the license number 48296 since June 6, 2017, was categorized as a Financial Service Corporate. The revocation of its license raises significant concerns regarding its compliance with financial regulatory standards and the overall safety and legitimacy of its operations.

The licensed institution is located at UNIT 6C3, 159 Rivonia Road Sinosteel Plaza, Morningside Ext 39 Sandton, and can be contacted at the phone number 27072 216 2542. However, given the revocation of its regulatory status, caution is advised when considering any engagement with eXcentral.

The reason for the revocation and the current operational status of the company would require further investigation for anyone considering their services.

Pros and Cons

Pros:

1. Diverse Market Instruments: Offers trading in Forex, commodities, and indices, providing a range of options for traders.

2. Multiple Account Types: Availability of Classic, VIP, and Gold accounts caters to different levels of traders, offering flexibility and tailored trading experiences.

3. Competitive Spreads: Claims to offer low spreads ranging from 0.06 to 0.1 pip, which can be beneficial for cost-effective trading.

4. Access to MT4 and MT5 Platforms: Both platforms are well-regarded in the trading community for their advanced features and user-friendly interfaces.

5. Demo Account Availability: Provides a demo account, allowing new traders to practice and get acquainted with the platforms without financial risk.

Cons:

1. Regulation Revoked: The revocation of its regulatory status by the Financial Sector Conduct Authority in South Africa is a major red flag, indicating potential issues with compliance and reliability.

2. High Minimum Deposit: A minimum deposit of $1,000 might be relatively high for beginner traders or those looking to test the waters with smaller investments.

3. Uncertain Operational Status: The revocation of its license raises questions about the current operational status and the safety of client funds.

4. Limited Information on Licensed Institution: Lack of detailed information about the licensed institution OM BRIDGE (PTY) LTD, including its website and email address, hinders transparency.

5. Potential Risk to Investors: Given regulatory concerns, there is a heightened risk for anyone considering investing or trading with eXcentral.

Market Instruments

eXcentral offers trading in a range of market instruments, which include:

1. Forex: This includes a variety of currency pairs, allowing traders to speculate on the changing values of currencies against each other.

2. Commodities: These typically involve trading in natural resources such as gold, silver, oil, and agricultural products. Commodities trading can be a way to diversify a trading portfolio beyond forex and indices.

3. Indices: Trading in indices involves speculating on the price movements of index funds, which represent the aggregated performance of a selection of stocks. Indices usually reflect the performance of a particular sector or the broader market.

Account Types

Classic Trading Account:

The Classic Trading Account at eXcentral is designed for entry-level traders, offering leverage up to 1:30. It features a 2.5 spread on EUR/USD and a $0.10 spread on Crude Oil, catering to those who prefer trading in major forex pairs and commodities.

This account includes negative balance protection, which can be a safety net for traders against going into debt. Additionally, it comes with free trading education, providing resources for beginners to learn and develop their trading skills.

VIP Account:

eXcentral's VIP Account is tailored for more advanced traders, maintaining the same leverage of up to 1:30. It offers narrower spreads, with 0.9 on EUR/USD and $0.06 on Crude Oil, which can be appealing for more frequent or experienced traders.

This account enhances the trading experience with added features like educational webinars, SMS MTE trading signals for timely market insights, and weekly account overviews for a regular summary of trading performance.

The VIP Account is a step up for those seeking more in-depth market analysis and educational support.

Gold Account:

The Gold Account at eXcentral is geared towards serious, committed traders, providing leverage up to 1:30. It offers competitive spreads of 1.8 on EUR/USD and $0.08 on Crude Oil.

Alongside the benefits found in the VIP Account, the Gold Account introduces a monthly account overview for comprehensive performance tracking and the services of a dedicated senior account manager for personalized trading support.

Exclusive one-on-one sessions are a standout feature, offering bespoke guidance and strategy discussion, making this account suitable for those seeking a highly tailored trading experience.

How to Open an Account？

Opening an account with eXcentral typically involves the following four steps:

1. Account Selection:

   Begin by choosing the type of trading account that best suits your trading needs and experience level. eXcentral offers Classic, VIP, and Gold accounts, each with different features and spreads.

2. Registration Process:

   Complete the registration form on eXcentrals website. This process usually requires providing personal information such as your name, address, contact details, and possibly some financial information to assess your trading experience and risk tolerance.

3. Verification (KYC Process):

   As part of the Know Your Customer (KYC) process, submit the necessary documents for identity verification. This typically includes a government-issued ID (like a passport or drivers license), proof of residence (such as a utility bill or bank statement), and possibly additional financial documents.

4. Fund Your Account:

   Once your account is verified, deposit funds to meet the minimum deposit requirement, which is $1,000 for eXcentral. Choose a suitable deposit method from the options available, such as bank transfer, debit/credit card, or third-party payment methods.

After completing these steps, youll be able to access the trading platform (MT4 or MT5) provided by eXcentral and start trading with the chosen account type.

Leverage

eXcentral offers leverage of up to 1:30 across its trading accounts, which includes the Classic, VIP, and Gold account types. This level of leverage allows traders to control a larger position with a relatively smaller amount of capital.

For example, with a leverage of 1:30, a trader can hold a position worth up to 30 times their account balance. While this can amplify potential profits, it also significantly increases the risk of losses, especially in volatile market conditions.

Therefore, it's important for traders to use leverage cautiously and understand its implications fully. Leverage is a powerful tool in trading, but it requires a good understanding of risk management to use effectively, particularly for less experienced traders.

Spreads & Commissions

eXcentral offers trading conditions with competitive spreads and no commission fees. The specifics of their spreads and commissions are as follows:

• Spreads

eXcentral advertises spreads as low as 0.06 to 2.5 pip, which is quite tight and can be beneficial for traders looking to minimize their trading costs.

For example, the spread for EUR/USD ranges from 0.06 pip in the VIP account to 2.5 pips in the Classic account. Similarly, the spread for Crude Oil varies from $0.06 in the VIP account to $0.10 in the Classic account.

Such low spreads are particularly advantageous for high-frequency traders or those who trade large volumes.

• Commissions:

The company states that it charges no commissions on trades. This means that traders don't have to pay a separate fee for each trade they execute, which is a cost-effective feature for active traders.

While these trading conditions appear attractive, especially for those looking to keep their trading costs low, it is crucial for traders to consider the overall context of the brokerage, including its regulatory status and reliability.

Trading Platform

eXcentral offers its clients two well-regarded trading platforms: MetaTrader 4 (MT4) and MetaTrader 5 (MT5).

1. MT4 Platform: MT4 is one of the most popular trading platforms in the forex and CFD trading community. It is known for its user-friendly interface, robust technical analysis tools, a wide array of charting options, and support for automated trading through Expert Advisors (EAs).

2. MT5 Platform: As the successor to MT4, the MT5 platform offers extended features and capabilities. It supports more types of trading orders and has additional timeframes for analysis. MT5 also provides access to more indicators and analytical tools, along with enhanced charting capabilities.

Both platforms offer mobile versions, allowing traders to manage their accounts and trade from anywhere. The choice between MT4 and MT5 typically depends on the trader's preference, trading style, and the specific instruments they wish to trade.

Deposit & Withdrawal

eXcentral offers various options for deposit and withdrawal, including a specific minimum deposit requirement:

1. Minimum Deposit: The minimum amount required to open an account with eXcentral is $1,000. This sets a relatively high entry barrier, especially for novice traders or those who prefer to start with a smaller capital investment.

2. Payment Methods:

1. Bank Transfer: Allows for direct transfer of funds from a trader's bank account to their trading account. This method is typically secure but may take several days to process.

2. Debit/Credit Card: Offers a quick and convenient way to deposit funds using widely accepted cards like Visa and MasterCard.

3. Third-Party Payment: Accepts deposits via various third-party payment systems, which could include digital wallets or online payment services. These methods often provide quick and easy transactions.

Customer Support

eXcentral provides customer support through multiple channels, aiming to assist clients with their queries and issues. Customers can reach out via email at inquiriesaexcentral-int.com, offering a direct line of communication for support, queries, or feedback.

Additionally, they provide phone support at +278 71 951005, which can be beneficial for immediate assistance or for discussing more complex issues. The availability of these support options suggests a commitment to maintaining accessible customer service.

Conclusion

In summary, eXcentral, based in South Africa and founded in 2018, offers Forex, commodities, and indices trading on both the MT4 and MT5 platforms, with account options including Classic, VIP, and Gold. They provide leverage up to 1:30 and competitive spreads with no commission fees.

However, a significant concern is their revoked regulatory status, which poses serious questions about the firm's credibility and the safety of client investments.

While they offer a minimum deposit of $1,000 and multiple channels for customer support, potential clients should approach with caution and thoroughly evaluate the risks due to the regulatory concerns.

FAQs

Q:What trading platforms does eXcentral offer？

A:eXcentral provides the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms for trading.

Q:What is the minimum deposit required to open an account with eXcentral？

A:The minimum deposit required to open an account with eXcentral is $1,000.

Q:What types of trading accounts does eXcentral offer？

A:eXcentral offers three types of accounts: Classic, VIP, and Gold, each with different features and spreads.

Q:What leverage does eXcentral offer？

A:eXcentral offers leverage up to 1:30 across all its trading accounts.

Q:How can I deposit or withdraw funds from eXcentral？

A:Deposits and withdrawals can be made via bank transfer, debit/credit card, or third-party payment methods.

Q:How can I contact eXcentral's customer support？

A:Customer support can be reached via email at inquiriesaexcentral-int.com or by phone at +278 71 951005.

What is xChief？

xChief (formerly ForexChief) is an online Forex and CFD trading broker that offers multiple assets for trading online via the MetaTrader4/5 platforms. Founded in 2014, its head office is in Vanuatu while other representative offices are in Singapore and Nigeria. xChief Ltd is incorporated in the Republic of Comoros .

Regulatory Status

xChief Ltd is a retail forex broker regulated by the Mwali International Services Authority (MISA) in Comoros with the license number T2023379.

Pros & Cons

xChief has several notable pros and cons. The broker offers a wide range of trading instruments, multiple account types, and user-friendly MetaTrader platforms. They also prioritize the safety of client funds with segregation and negative balance protection. Additionally, their transparent and competitive spreads, along with various deposit and withdrawal options, add to their appeal.

xChief Alternative Brokers

There are many alternative broker s to xChief depending on the specific needs and preferences of the trader. Some popular options include:

• TigerWit - offers innovative trading technology and social trading features, making it a suitable choice for traders looking for a unique trading experience.
• Trading - provides a comprehensive range of trading instruments, competitive pricing, and reliable trading platforms, making it a recommended choice for traders of all levels.
• TrioMarkets - offers a wide selection of trading instruments, advanced trading tools, and strong customer support, making it a recommended broker for traders seeking a professional trading environment.

Market Instruments

xChief provides a diverse range of over 150 trading instruments, enabling traders to access various financial markets. The broker offers a wide selection of Forex currency pairs, allowing traders to engage in currency trading across major, minor, and exotic pairs. Additionally, xChief offers trading opportunities in precious metals like gold and silver, which are popular for their perceived value and safe-haven status. Traders can also explore the commodities market, including energies like crude oil and natural gas, as well as agricultural products like wheat and corn.

Furthermore, xChief provides access to a range of global stock indices, enabling traders to speculate on the performance of leading stock markets worldwide. Lastly, the broker offers exposure to the rapidly growing cryptocurrency market, allowing traders to trade popular digital currencies such as Bitcoin, Ethereum, and Litecoin. With this extensive selection of trading instruments, xChief aims to cater to the diverse needs and preferences of traders.

Accounts

xChief offers a variety of trading accounts to suit the needs of different traders. The MT4/5.DirectFX and MT4/5.Classic+ accounts are designed for standard trading, providing access to a wide range of trading instruments. These accounts have a minimum deposit requirement of $10, making them accessible to traders with different budget sizes.

For those interested in PAMM (Percentage Allocation Management Module) trading, xChief offers pamm-MT4/5.DirectFX and pamm-MT4/5.Classic+ accounts, which allow investors to allocate their funds to experienced traders for potential profits.

Additionally, xChief provides cent-MT4/5.DirectFX and cent-MT4/5.Classic+ accounts for traders who prefer to trade with smaller volumes, as these accounts are denominated in cents instead of dollars.

Demo accounts are available for traders to practice their strategies and familiarize themselves with the trading platform without risking real money. xChief also offers Islamic/Swap-free accounts for clients who follow Islamic principles and wish to trade without incurring interest charges. With this wide range of account types, xChief aims to cater to the diverse preferences and trading styles of its clients.

Leverage

xChief offers leverage of up to 1:1000, which provides traders with the opportunity to amplify their trading positions and potentially increase their profit potential. With high leverage, traders can control larger positions with a smaller amount of capital, allowing for greater flexibility and potential returns. However, it's important to note that while leverage can enhance profits, it also magnifies losses, so proper risk management is crucial when trading with high leverage.

Spreads & Commissions

xChief offers competitive spreads and commissions to its traders. The spread for DirectFX accounts is floating from 0 pips, which means traders can benefit from tight spreads on their trades. For Classic+ accounts, the spread is floating from 0.3 pips, still providing traders with favorable trading conditions. It's important to note that spreads may vary depending on market conditions and the specific trading instrument.

As for commissions, xChief provides detailed information on its website. Commissions are charged based on the account type and vary accordingly. More deails can be founded in the table below.

By offering competitive spreads and transparent commission structures, xChief aims to provide its clients with cost-effective trading solutions and enhance their overall trading experience.

Below is a comparison table about spreads and commissions charged by different brokers:

Trading Platforms

xChief offers a wide range of trading platforms to cater to the diverse needs of its clients. One of the primary platforms provided is MetaTrader 5 (MT5), a powerful and advanced trading platform known for its comprehensive features and flexibility. Traders can access MT5 through various versions, including MT5 for Android, MT5 for iPhone and iPad, and MT5 WebTerminal, allowing them to trade on the go from their mobile devices or through a web browser.

Additionally, xChief also offers MetaTrader 4 (MT4), a popular and widely used platform known for its user-friendly interface and extensive charting capabilities. Traders can access MT4 through MT4 for Android, MT4 for iPhone and iPad, and take advantage of its features to execute trades efficiently. Moreover, xChief provides its own xChief App, offering a convenient and intuitive trading experience for clients.

With these robust and versatile trading platforms, xChief aims to empower traders with the necessary tools and technologies to make informed trading decisions and execute trades effectively.

See the trading platform comparison table below:

Copy Trading

xChief offers a copy trading feature, which allows traders to automatically replicate the trades of experienced and successful traders in real-time. With copy trading, traders can benefit from the expertise of seasoned professionals without the need for extensive market knowledge or analysis. xChief's copy trading platform enables users to browse through a selection of skilled traders, evaluate their performance metrics, and choose to copy their trades with a simple click.

This feature is particularly beneficial for novice traders who can learn from experienced traders and potentially achieve similar trading results. It also saves time and effort as traders can rely on the expertise of others while still having control over their trading activities. xChief's copy trading feature provides a convenient and efficient way for traders to access profitable trading strategies and potentially enhance their trading performance.

Deposits & Withdrawals

In terms of deposit and withdrawal, like many good brokers, xChief provides a detailed form with important information about payment options, transfer currencies, fees, and transfer time. The feasible payment methods are Bank Wire Transfer, Local Transfer Solutions, Credit/Debit cards, and Electronic Payments including Skrill, Neteller, Advanced Cash, Perfect Money, and FasaPay.

The minimum deposit requirement is set at a competitive $10, allowing traders with different budgets to access the platform. The acceptable currencies include USD, EUR, GBP, CHF, and JPY, providing flexibility for traders from different regions.

xChief minimum deposit vs other brokers

While Credit/Debit card deposits incur a 2% fee, Perfect Money deposits have a fee of 1.99%, and other deposit methods are fee-free. The processing times for deposits vary, with Bank Wire Transfer taking 1-2 business days, Local Transfer Solutions being processed within 24 hours, and Credit/Debit cards and Electronic Payments being instant.

Withdrawals from xChief generally take up to 1 business day, and withdrawal fees depend on the chosen method. Clients are encouraged to refer to the provided screenshot for specific information.

Customer Service

xChief is committed to providing excellent customer service to its clients. Traders have access to multiple channels to reach out for support, including live chat, phone, and email. The availability of live chat ensures quick and real-time assistance, while phone support offers the convenience of direct communication. Additionally, clients can utilize email support for more detailed inquiries or requests. The broker values transparency and provides its company address openly, which adds to the trustworthiness of their operations.

Traders can also find answers to common questions through the readily available FAQs section, which offers self-help resources. Furthermore, xChief maintains a strong presence on various social networks such as Telegram, Twitter, Facebook, and Instagram. By following the broker on these platforms, traders can stay updated with the latest news, market insights, promotions, and engage with the xChief community.

With their comprehensive customer service options and active social media presence, xChief aims to ensure that clients receive the necessary support and stay well-informed throughout their trading journey.

Note: These pros and cons are subjective and may vary depending on the individual's experience with xChief's customer service.

User Exposure on WikiFX

On our website, you can see that some reports of unable to withdraw and severe slippage. Traders are encouraged to carefully review the available information and consider the risks associated with trading on an unregulated platform. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

In conclusion, xChief offers a diverse range of trading instruments, competitive spreads, and multiple account types to cater to different trading preferences. They prioritize the safety of client funds through segregation and negative balance protection. The availability of popular MetaTrader platforms enhances the trading experience.

Frequently Asked Questions (FAQs)

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.