Overview of eXcentral

eXcentral, founded in 2018 and based in South Africa, is a financial services company that has had its regulation revoked. The firm requires a minimum deposit of $1,000 and offers trading in Forex, commodities, and indices.

eXcentral provides various account types including Classic, VIP, and Gold, catering to different levels of traders. The company offers leverage of up to 1:30 and boasts competitive trading conditions with spreads ranging from 0.06 to 0.1 pip, without charging commissions.

Traders have access to both MT4 and MT5 platforms, popular choices for their robust features and user-friendliness. A demo account is also available for practice trading. Customer support can be reached via email at inquiriesaexcentral-int.com or by phone at +278 71 951005.

For deposits and withdrawals, eXcentral accepts bank transfers, debit/credit cards, and third-party payments. However, the revocation of its regulation takes about its credibility and the safety of client funds.

Is eXcentral Limited Legit or a Scam？

eXcentral, operating under the licensed institution OM BRIDGE (PTY) LTD, had its regulatory status revoked by the Financial Sector Conduct Authority in South Africa.

The company, which held the license number 48296 since June 6, 2017, was categorized as a Financial Service Corporate. The revocation of its license raises significant concerns regarding its compliance with financial regulatory standards and the overall safety and legitimacy of its operations.

The licensed institution is located at UNIT 6C3, 159 Rivonia Road Sinosteel Plaza, Morningside Ext 39 Sandton, and can be contacted at the phone number 27072 216 2542. However, given the revocation of its regulatory status, caution is advised when considering any engagement with eXcentral.

The reason for the revocation and the current operational status of the company would require further investigation for anyone considering their services.

Pros and Cons

Pros:

1. Diverse Market Instruments: Offers trading in Forex, commodities, and indices, providing a range of options for traders.

2. Multiple Account Types: Availability of Classic, VIP, and Gold accounts caters to different levels of traders, offering flexibility and tailored trading experiences.

3. Competitive Spreads: Claims to offer low spreads ranging from 0.06 to 0.1 pip, which can be beneficial for cost-effective trading.

4. Access to MT4 and MT5 Platforms: Both platforms are well-regarded in the trading community for their advanced features and user-friendly interfaces.

5. Demo Account Availability: Provides a demo account, allowing new traders to practice and get acquainted with the platforms without financial risk.

Cons:

1. Regulation Revoked: The revocation of its regulatory status by the Financial Sector Conduct Authority in South Africa is a major red flag, indicating potential issues with compliance and reliability.

2. High Minimum Deposit: A minimum deposit of $1,000 might be relatively high for beginner traders or those looking to test the waters with smaller investments.

3. Uncertain Operational Status: The revocation of its license raises questions about the current operational status and the safety of client funds.

4. Limited Information on Licensed Institution: Lack of detailed information about the licensed institution OM BRIDGE (PTY) LTD, including its website and email address, hinders transparency.

5. Potential Risk to Investors: Given regulatory concerns, there is a heightened risk for anyone considering investing or trading with eXcentral.

Market Instruments

eXcentral offers trading in a range of market instruments, which include:

1. Forex: This includes a variety of currency pairs, allowing traders to speculate on the changing values of currencies against each other.

2. Commodities: These typically involve trading in natural resources such as gold, silver, oil, and agricultural products. Commodities trading can be a way to diversify a trading portfolio beyond forex and indices.

3. Indices: Trading in indices involves speculating on the price movements of index funds, which represent the aggregated performance of a selection of stocks. Indices usually reflect the performance of a particular sector or the broader market.

Account Types

Classic Trading Account:

The Classic Trading Account at eXcentral is designed for entry-level traders, offering leverage up to 1:30. It features a 2.5 spread on EUR/USD and a $0.10 spread on Crude Oil, catering to those who prefer trading in major forex pairs and commodities.

This account includes negative balance protection, which can be a safety net for traders against going into debt. Additionally, it comes with free trading education, providing resources for beginners to learn and develop their trading skills.

VIP Account:

eXcentral's VIP Account is tailored for more advanced traders, maintaining the same leverage of up to 1:30. It offers narrower spreads, with 0.9 on EUR/USD and $0.06 on Crude Oil, which can be appealing for more frequent or experienced traders.

This account enhances the trading experience with added features like educational webinars, SMS MTE trading signals for timely market insights, and weekly account overviews for a regular summary of trading performance.

The VIP Account is a step up for those seeking more in-depth market analysis and educational support.

Gold Account:

The Gold Account at eXcentral is geared towards serious, committed traders, providing leverage up to 1:30. It offers competitive spreads of 1.8 on EUR/USD and $0.08 on Crude Oil.

Alongside the benefits found in the VIP Account, the Gold Account introduces a monthly account overview for comprehensive performance tracking and the services of a dedicated senior account manager for personalized trading support.

Exclusive one-on-one sessions are a standout feature, offering bespoke guidance and strategy discussion, making this account suitable for those seeking a highly tailored trading experience.

How to Open an Account？

Opening an account with eXcentral typically involves the following four steps:

1. Account Selection:

   Begin by choosing the type of trading account that best suits your trading needs and experience level. eXcentral offers Classic, VIP, and Gold accounts, each with different features and spreads.

2. Registration Process:

   Complete the registration form on eXcentrals website. This process usually requires providing personal information such as your name, address, contact details, and possibly some financial information to assess your trading experience and risk tolerance.

3. Verification (KYC Process):

   As part of the Know Your Customer (KYC) process, submit the necessary documents for identity verification. This typically includes a government-issued ID (like a passport or drivers license), proof of residence (such as a utility bill or bank statement), and possibly additional financial documents.

4. Fund Your Account:

   Once your account is verified, deposit funds to meet the minimum deposit requirement, which is $1,000 for eXcentral. Choose a suitable deposit method from the options available, such as bank transfer, debit/credit card, or third-party payment methods.

After completing these steps, youll be able to access the trading platform (MT4 or MT5) provided by eXcentral and start trading with the chosen account type.

Leverage

eXcentral offers leverage of up to 1:30 across its trading accounts, which includes the Classic, VIP, and Gold account types. This level of leverage allows traders to control a larger position with a relatively smaller amount of capital.

For example, with a leverage of 1:30, a trader can hold a position worth up to 30 times their account balance. While this can amplify potential profits, it also significantly increases the risk of losses, especially in volatile market conditions.

Therefore, it's important for traders to use leverage cautiously and understand its implications fully. Leverage is a powerful tool in trading, but it requires a good understanding of risk management to use effectively, particularly for less experienced traders.

Spreads & Commissions

eXcentral offers trading conditions with competitive spreads and no commission fees. The specifics of their spreads and commissions are as follows:

• Spreads

eXcentral advertises spreads as low as 0.06 to 2.5 pip, which is quite tight and can be beneficial for traders looking to minimize their trading costs.

For example, the spread for EUR/USD ranges from 0.06 pip in the VIP account to 2.5 pips in the Classic account. Similarly, the spread for Crude Oil varies from $0.06 in the VIP account to $0.10 in the Classic account.

Such low spreads are particularly advantageous for high-frequency traders or those who trade large volumes.

• Commissions:

The company states that it charges no commissions on trades. This means that traders don't have to pay a separate fee for each trade they execute, which is a cost-effective feature for active traders.

While these trading conditions appear attractive, especially for those looking to keep their trading costs low, it is crucial for traders to consider the overall context of the brokerage, including its regulatory status and reliability.

Trading Platform

eXcentral offers its clients two well-regarded trading platforms: MetaTrader 4 (MT4) and MetaTrader 5 (MT5).

1. MT4 Platform: MT4 is one of the most popular trading platforms in the forex and CFD trading community. It is known for its user-friendly interface, robust technical analysis tools, a wide array of charting options, and support for automated trading through Expert Advisors (EAs).

2. MT5 Platform: As the successor to MT4, the MT5 platform offers extended features and capabilities. It supports more types of trading orders and has additional timeframes for analysis. MT5 also provides access to more indicators and analytical tools, along with enhanced charting capabilities.

Both platforms offer mobile versions, allowing traders to manage their accounts and trade from anywhere. The choice between MT4 and MT5 typically depends on the trader's preference, trading style, and the specific instruments they wish to trade.

Deposit & Withdrawal

eXcentral offers various options for deposit and withdrawal, including a specific minimum deposit requirement:

1. Minimum Deposit: The minimum amount required to open an account with eXcentral is $1,000. This sets a relatively high entry barrier, especially for novice traders or those who prefer to start with a smaller capital investment.

2. Payment Methods:

1. Bank Transfer: Allows for direct transfer of funds from a trader's bank account to their trading account. This method is typically secure but may take several days to process.

2. Debit/Credit Card: Offers a quick and convenient way to deposit funds using widely accepted cards like Visa and MasterCard.

3. Third-Party Payment: Accepts deposits via various third-party payment systems, which could include digital wallets or online payment services. These methods often provide quick and easy transactions.

Customer Support

eXcentral provides customer support through multiple channels, aiming to assist clients with their queries and issues. Customers can reach out via email at inquiriesaexcentral-int.com, offering a direct line of communication for support, queries, or feedback.

Additionally, they provide phone support at +278 71 951005, which can be beneficial for immediate assistance or for discussing more complex issues. The availability of these support options suggests a commitment to maintaining accessible customer service.

Conclusion

In summary, eXcentral, based in South Africa and founded in 2018, offers Forex, commodities, and indices trading on both the MT4 and MT5 platforms, with account options including Classic, VIP, and Gold. They provide leverage up to 1:30 and competitive spreads with no commission fees.

However, a significant concern is their revoked regulatory status, which poses serious questions about the firm's credibility and the safety of client investments.

While they offer a minimum deposit of $1,000 and multiple channels for customer support, potential clients should approach with caution and thoroughly evaluate the risks due to the regulatory concerns.

FAQs

Q:What trading platforms does eXcentral offer？

A:eXcentral provides the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms for trading.

Q:What is the minimum deposit required to open an account with eXcentral？

A:The minimum deposit required to open an account with eXcentral is $1,000.

Q:What types of trading accounts does eXcentral offer？

A:eXcentral offers three types of accounts: Classic, VIP, and Gold, each with different features and spreads.

Q:What leverage does eXcentral offer？

A:eXcentral offers leverage up to 1:30 across all its trading accounts.

Q:How can I deposit or withdraw funds from eXcentral？

A:Deposits and withdrawals can be made via bank transfer, debit/credit card, or third-party payment methods.

Q:How can I contact eXcentral's customer support？

A:Customer support can be reached via email at inquiriesaexcentral-int.com or by phone at +278 71 951005.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

FIBO Group, a trading name of FIBO Group Holdings Limited, is an online financial dealer, established in 1998 with four offices worldwide in Shanghai, Alma-Ata, Limassol, and Munich.

FIBO Group, or International Financial Holding FIBO Group, is an international financial holding company that was established in 1998. It offers online trading services, primarily in the foreign exchange market, but also provides a platform for the trading of CFDs, commodities, and cryptocurrencies. Headquartered in Vienna, Austria, the company has a global presence with subsidiaries in the British Virgin Islands, Cyprus, Australia, Singapore, and Russia, as well as offices in several other countries. FIBO Group started as an investment consulting firm and evolved into a prominent player in the forex market, and in 2017 it expanded into cryptocurrency derivatives.

Here is the home page of this brokers official site:

FIBO Group is under the regulations of several regulation authorities, including CySEC in Crypus ( Regulatory license no. 182/11), BaFin in Germany (Regulatory license no.124031), a European Authorized Representative license from FCA (revoked) in the UK, with registration number 532885, and an offshore retail forex license from FSC in the Virgin Islands ( regulatory license number SIBA/L/14/1063).

Note: The screenshot date is January 30, 2023. WikiFX gives dynamic scores, which will update in real-time based on the broker's dynamics. So the scores taken at the current time do not represent past and future scores.

Pros and Cons:

FIBO Group presents a range of advantageous features for traders. Firstly, they offer multiple trading platforms, ensuring flexibility and choice. Competitive spreads are provided across various trading instruments, contributing to cost-efficiency. The availability of flexible leverage options allows traders to tailor their exposure according to their risk preferences. FIBO Group also caters to diverse trading needs through a variety of account types. In addition, they provide valuable trading tools, including market sentiment data, economic calendars, and trading signals, enhancing decision-making capabilities. Traders can further benefit from the educational resources offered by FIBO Group's Academy, which includes webinars and a comprehensive glossary. It's important to note that PAMM account availability may be limited on certain platforms, and customer support availability may primarily be on weekdays.

Market Instruments

FIBO Group offers mainstream and popular financial products in the global financial market for investors, including forex (60 currency pairs), precious metals (gold and silver), cryptocurrencies (Bitcoin, Ethereum, Litecoin, Zcash, Dash, Monroe), CFDs, etc.

1. CFD Trading:

   CFD trading, which stands for Contract for Difference, allows traders to speculate on the price movements of various financial instruments, such as currencies, shares, commodities, and indices. Traders do not own the underlying asset but rather enter into a contract based on the price difference between the opening and closing of the trade.

1. Spot Metals:

   FIBO Group provides access to spot metals trading, particularly gold and silver. Spot metals are traded based on the current market price and allow traders to take advantage of price movements in these precious metals.

1. Forex:

   Forex, also known as foreign exchange, involves the trading of currencies. It is the largest and most liquid financial market globally, where traders aim to profit from fluctuations in currency exchange rates. FIBO Group offers a wide range of currency pairs for forex trading.

1. Cryptocurrencies:

   FIBO Group also enables trading in cryptocurrencies, which are digital assets that utilize cryptographic technology. Traders can speculate on the price movements of popular cryptocurrencies like Bitcoin, Ethereum, and others. Cryptocurrency trading with FIBO Group is typically conducted through CFDs, allowing traders to benefit from price speculation without owning the actual digital tokens.

By offering these market instruments, FIBO Group provides traders with a diverse range of opportunities to participate in global financial markets and capitalize on price fluctuations across different asset classes.

Account Types

1. MT4 Cent Account:

   The MT4 Cent Account is designed for traders who want to start with smaller amounts. It operates on the market maker order execution technology. This account has a minimum deposit requirement of 0 cents, making it accessible to those with limited funds. The account uses the fifth decimal point, allowing for more precise pricing. The minimum lot and volume step are set at 0.01, providing flexibility in trade sizes. The spread starts from 0.6 pips, and there is no commission charged. The leverage offered is 1:1000, allowing traders to amplify their positions. The stop out level is set at 20%, meaning positions will be automatically closed if the account equity falls below this threshold. The account currency options include USD cent and GLD Cent1. CFD trading is not available in this account. Traders can access 32 currency pairs and can have a maximum of 50 open orders. The maximum order volume is set at 100 lots or 1 standard lot. Managed account (PAMM) feature is not available in this account.

2. MT4 Fixed Account:

   The MT4 Fixed Account is suited for traders who prefer a fixed spread model. It also operates on the market maker order execution technology. The minimum deposit requirement for this account is $50. The account uses a standard four decimal point pricing system. The minimum lot and volume step are the same as the MT4 Cent Account, set at 0.01. The spread starts from 1 pip, and no commission is charged. The leverage offered is 1:200. The stop out level is set at 20%. The account currency options include EUR, USD, RUR, CHF, and GBP. CFD trading is available in this account. Traders can access 43 currency pairs, although information regarding the maximum open orders and maximum order volume is not provided. The account offers a managed account (PAMM) feature, allowing traders to invest in PAMM accounts and allocate funds to professional traders.

3. MT4 NDD Account:

   The MT4 NDD Account operates on the No Dealing Desk (NDD) order execution technology, providing traders with direct market access. The minimum deposit requirement is $50. The account uses the fifth decimal point for precise pricing. The minimum lot and volume step are set at 0.01, similar to the other MT4 accounts. The spread starts from 0 pips, but there is a commission of 0.003% charged based on the transaction amount. The leverage offered is 1:400, providing increased buying power. The stop out level is set at 50%, allowing for more flexibility in margin requirements. The account currency options include EUR, USD, and GLD2. CFD trading is available in this account. Traders can access 32 currency pairs, and the account offers a managed account (PAMM) feature.

4. cTrader NDD Account:

   The cTrader NDD Account is designed for traders who prefer the cTrader platform and the benefits of No Dealing Desk (NDD) execution. The minimum deposit requirement for this account is $50. The account uses the fifth decimal point for precise pricing. The minimum lot and volume step are the same as the other accounts, set at 0.01. The spread starts from 0.8 pips, and there is no commission charged. The leverage offered is 1:400. The stop out level is set at 50%. The account currency options include EUR, USD, GLD2, BTC3, and ETH4, providing additional flexibility. CFD trading is not available in this account. Traders can access 32 currency pairs, and the account offers a managed account (PAMM) feature.

5. MT5 NDD Account:

   The MT5 NDD Account is designed for traders who prefer the MT5 platform and direct market access through No Dealing Desk (NDD) execution. The minimum deposit requirement for this account is $50. The account uses the fifth decimal point for precise pricing. The minimum lot and volume step are set at 0.01. The spread starts from 0 pips, and there is a commission of 0.005% charged based on the transaction amount. The leverage offered is 1:400. The stop out level is set at 50%. The account currency option is limited to USD. CFD trading is not available in this account. Traders can access 33 currency pairs, and information regarding the maximum open orders and maximum order volume is not provided. The account offers a managed account (PAMM) feature.

6. Demo Account: A demo account is a practice account that allows traders to simulate trading without using real money. It is useful for learning and testing trading strategies in a risk-free environment.

7. Managed Account:

The Managed Account option is available only for the MT4 Fixed and MT4 NDD account types. With a Managed Account, clients can have their trading account managed by a professional fund manager. The fund manager trades on behalf of the client, aiming to generate profits. However, the availability of Managed Accounts may be subject to certain conditions and requirements set by the broker.

It is important for clients to thoroughly understand the terms and conditions, fees, and risks associated with managed accounts before opting for this service.

Leverage:

FIBO Group provides leverage to traders, which is the capital offered by the broker to potentially amplify funds by using a ratio of the trader's capital to the broker's credit. While leverage presents an opportunity to increase funds, it's important for traders to understand that higher leverage also comes with higher risks. FIBO Group adheres to regulatory restrictions, offering leverage ratios of up to 1:30 for major currency pairs and 1:10 for commodities, while the MT4 Cents account offers leverage up to 1:1000 and NDD accounts offer leverage up to 1:400.

Spreads and Commissions

Forex brokers generate income through commissions and spreads. Commissions refer to the fees charged by brokers for facilitating trades, and they vary depending on the instrument and account type. FIBO Group does not charge commissions on its MT4 Cent and MT4 Fixed accounts.

On the other hand, spreads are the difference between the bid price (the price at which traders can sell) and the ask price (the price at which traders can buy). Spreads can be either variable or fixed, depending on market conditions such as interest rates. FIBO Group offers a range of spreads, with minimum spreads ranging from 0 pips to 2.0 pips, depending on the specific account type.

Additionally, some brokers impose rollover or swap fees for positions held open overnight. These fees are determined by the interest rate differential between the currency pairs involved in the open position.

For the MT4 NDD, cTrader NDD, and MT5 NDD accounts offered by FIBO Group, commissions are charged ranging from 0.003% to 0.005% of the transaction amount. It's important to note that the specific fees may vary depending on the account type and trading conditions.

Overall, understanding the fees involved in trading is essential for traders to manage their costs and make informed decisions when choosing a broker.

How to open an account with FIBO Group？

1. Sign up-Creating your Client Area. The first stage of registration with the company is creating your Client Area. To do this, you need to indicate your email address and phone number in the sign-up form on the site.

2. Verification of email, phone number and proof of identity. To verify your email, this broker will send you an email to the address you indicate while signing up. Click the link in the message to confirm your email address.

3. Depositing funds to your account and starting trading.

Spreads & Commissions

The minimum spread for MT4 Cent Accounts is 0.6 pips, with no commission. The minimum spread for MT4 Fixed Accounts is 2 pips, with no commission. The minimum spread for MT4 NDD Accounts is 0 pips, and the commission is 0.003% of the trading volume. MT4 NDD No-Commission Account has a minimum spread of 0.8 pips. cTrader NDD Accounts has a minimum spread of 0 pips, and the commission is 0.003% of the trading volume. MT5 NDD Account has a minimum spread of 0 pips, and the commission is 0.005% of the trading amount.

Trading Platform

FIBO Group provides traders with a choice of three reliable and widely-used trading platforms. The cTrader platform offers direct trading with international banking institutions and features high-speed order execution, customizable indicators, and market depth display. The MetaTrader 4 platform is customizable and user-friendly, with a range of technical indicators, strategy tester, and one-click trading. The MetaTrader 5 platform offers multi-asset trading, advanced strategy tester, netting and hedging modes, and comprehensive analytical tools such as built-in indicators, financial news, and an economic calendar. All platforms are available on desktop, Android, and iOS devices, catering to traders' diverse needs and preferences.

Trading Tools:

cTrader Tools is a collection of features and functionalities available on the cTrader trading platform. Two notable features include:

1. cTrader Mirror: This feature enables social trading, allowing traders to become either strategy providers or investors. Strategy providers can share their trading strategies and allow other traders to copy their trades. Investors, on the other hand, can browse and select strategies to automatically replicate trades in their own accounts.

2. cAlgo: cAlgo is a platform within cTrader that allows users to create custom indicators, trading robots, and other software using the C# programming language. Traders can develop their own tools and automate their trading strategies based on their unique requirements.

PAMM Accounts:

PAMM (Percentage Allocation Management Module) Accounts are investment accounts offered by some brokers. Here are key points regarding PAMM accounts:

1. Manager and Investor Options: PAMM accounts allow clients to participate either as a manager or an investor. Managers are responsible for trading on behalf of investors, while investors provide the funds to be traded.

2. Diversification and Risk Preferences: Investors can choose from various PAMM accounts based on their risk preferences. Each account may have different trading strategies and risk levels, providing options for diversification and accommodating different investor profiles.

3. Performance and Risk: It's important to note that while PAMM accounts offer potential profitability, there is no guarantee of returns. Past performance of PAMM managers is not indicative of future results, and investors should carefully consider the risks involved.

Assets Management:

Assets Management is a service offered by the FIBO Group that allows clients to invest in portfolios managed by experienced asset managers. Here are some key points about this service:

1. Portfolio Options: FIBO Group offers various portfolios to suit different risk preferences and financial goals. Clients can choose from a range of portfolios that align with their investment objectives.

2. Performance-based Fees: Asset managers charge performance-based fees, meaning their compensation is tied to the performance of the portfolio. If the portfolio performs well, the manager receives a higher fee, incentivizing them to strive for positive returns.

Market Sentiment:

Market Sentiment is a feature that provides real-time trade statistics to assist traders in gauging market sentiment. Here are some details:

1. Real-time Trade Statistics: Market Sentiment offers traders access to real-time trade statistics. These statistics are derived from aggregated data obtained from clients' accounts, providing insights into the prevailing market sentiment.

Market Analysis:

FIBO Group's analyst team regularly provides updates on news, events, and fundamental factors that impact the financial markets. Key points about Market Analysis include:

1. Expert Insights: FIBO Group's analyst team shares their analysis and commentary on various financial markets, helping traders stay informed about significant market developments.

Economic Calendar:

The Economic Calendar is a customizable tool that displays important economic events, analysts' forecasts, and historical data. Here's what you should know about it:

1. Event Tracking: The Economic Calendar tracks significant economic events, such as interest rate decisions, GDP releases, and employment reports. It also includes forecasts and historical data for reference.

Trading Signals:

Trading Signals are available on the MT4 and MT5 trading platforms. Here's an overview of this feature:

1. Signal Services: Clients can search for and subscribe to signal services provided by other traders. These signals can be used to receive trade recommendations, helping traders make informed trading decisions.

Deposit & Withdrawal

The deposit method supports SWIFT ( deposit accepting EUR & USD, the commission generally 35 to 50 US dollars, and the transfer time takes 2-5 working days; the withdrawal accepting EUR, USD, BGP & CHF, and the withdrawal fee usually 35 to 50 US dollars.), UnionPay (accepting RMB, no commission, credited immediately after payment is successful), VISA/MASTERCARD (deposit accepting EUR & USD, no commission, credited immediately after payment is successful; withdrawal accepting EUR & USD, and the commission 2.5%+1.5 Euros), RegularPay (accepting EUR and USD, no commissions, through the RegularPay system processing centre to use bank cards to inject funds; withdrawal accepting EUR &USD, with a withdrawal fee of 10 dollars or other equivalent amounts), ZOTAPAY (supporting RMB, no commission for deposits, the payment is processed immediately when the invoice is paid, and the withdrawal with 2.2% commission), Neteller (supporting EUR &USD, no commission), WebMoney (deposits and withdrawals both supporting EUR &USD, a commission of 0.8% is charged, and it will be credited automatically after successful payment). The company also supports a series of cryptocurrency deposits and withdrawals.

Customer Support:

The customer support team at FIBO Group operates from multiple office locations and is available from Monday to Friday. They offer support in up to 12 languages, which is advantageous for non-English speakers. You can easily reach the support team through online instant web chat, email, and dedicated phone lines for different regions. Additionally, the website provides a helpful FAQ section for quick answers to common queries. FIBO Group is also active on various social media platforms, providing additional channels for communication.

Educational Resources:

FIBO Group offers a comprehensive educational resource called the FIBO Group Academy, which caters to both beginner and experienced traders. This shows their commitment to providing traders with the knowledge they need to make informed decisions. The Academy brings together experienced teachers and practicing traders who aim to help participants understand the fundamental principles of financial markets and apply their knowledge effectively.

One of the educational resources provided by FIBO Group is webinars. These video courses are conducted by experienced traders who cover topics such as the basics of forex trading, terminology, and trading instruments in the forex market. The webinars can be accessed online and are available for on-demand viewing in case participants are unable to attend the live sessions.

Additionally, FIBO Group's website features a glossary that contains over 230 trading-related terms and their explanations. This searchable glossary allows traders to familiarize themselves with important trading terms that they may encounter in their trading journey.

Overall, FIBO Group's educational resources serve as valuable tools for traders to enhance their understanding of the financial markets and improve their trading skills.

Summary

FIBO Group is a well-established brokerage firm with a strong reputation in the industry. They provide access to multiple trading platforms, including cTrader, MetaTrader 4, and MetaTrader 5, offering a wide range of trading instruments such as forex, CFDs, and futures. The company offers competitive spreads, flexible leverage options, and various account types to suit different trading preferences. Traders have access to a range of tools and resources, including market analysis, economic calendars, and trading signals, which can help them make informed trading decisions. FIBO Group also offers educational resources through their Academy, including webinars and a comprehensive glossary, to enhance traders' knowledge and skills.

Overall, FIBO Group offers a comprehensive trading experience with its diverse range of platforms, competitive trading conditions, and additional trading tools. The provision of educational resources demonstrates their commitment to supporting traders in their journey.

FAQs:

Q1: What trading platforms does FIBO Group offer？

A1: FIBO Group offers cTrader, MetaTrader 4 (MT4), and MetaTrader 5 (MT5) as trading platforms.

Q2: What is the minimum deposit requirement for opening an account with FIBO Group？

A2: The minimum deposit requirement to open an account with FIBO Group is $100.

Q3: What is the maximum leverage available for trading with FIBO Group？

A3: FIBO Group offers leverage of up to 500:1, allowing traders to control larger positions with a smaller initial investment.

Q4: Does FIBO Group charge commissions on all account types？

A4: No, FIBO Group does not charge commissions on the MT4 Cent and MT4 Fixed account types. However, commissions are charged on the MT4 NDD, cTrader NDD, and MT5 NDD accounts.

Q5: What customer support options are available at FIBO Group？

A5: FIBO Group provides customer support through online live chat, email, and dedicated phone lines. Their support team operates from Monday to Friday and offers assistance in multiple languages.

Frequently Asked Questions (FAQs)