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Dukascopy Bank , FinMarket Broker Comparison

Do you want to know which is the better broker between Dukascopy Bank and FinMarket ?

In the table below, you can compare the features of Dukascopy Bank , FinMarket side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2  brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Official website
Basic Information
Established(years)
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed(ms)
The highest transaction speed(ms)
The highest speed of opening positions(ms)
The highest speed of closing position(ms)
Slowest transaction speed(ms)
The lowest speed of opening positions (ms)
The lowest speed of closing position(ms)
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost (USD/Lot)
Rollover Cost
Rollover cost rating
  • Average Rollover Cost (USD/Lot)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time(ms)
Account Information
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
7.42
Regulated
No guarantee
Above 20 years
FSA,FINMA
Supported
Not supported
Payment cards,Wire Transfer,Skrill,Neteller,Cryptocurrencies,Bank guarantees
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--
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Forex, cryptocurrencies, CFDs, metals
$100
1:200
from 0.1
--
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0.01
--
1.85
Suspicious Clone
No guarantee
--
5-10 years
CYSEC
Supported
Not supported
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Forex Commodities Indices World Shares CryptoCurrencies
From $250
1:30
--
--
--
--
--

Score
Regulatory Status
Regulated
Suspicious Clone

BrokerRelevant information

Dukascopy Bank BrokerRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of dukascopy, finmarket lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

dukascopy

1Yes - Visual 11.jpg


Dukascopy Bank stands as an innovative Swiss online banking institution, with its headquarters situated in Geneva, Switzerland. The bank specializes in providing cutting-edge internet-based and mobile trading services, with a strong focus on foreign exchange, CFDs, and binary options. Additionally, the bank offers a wide range of banking and financial services, all supported by their in-house technological solutions.


Dukascopy Bank was established on November 2, 2004, in Geneva by Andre and Veronika Duka, both Swiss nationals residing in Geneva who continue to maintain a 99% ownership stake in the company. Dukascopy Bank is regulated by the Swiss Financial Market Supervisory Authority FINMA both as a bank and a securities firm.


Yes - Visual 10.jpg


Dukascopy Bank fully owns Dukascopy Europe IBS AS, a European licensed brokerage company based in Riga and Dukascopy Japan, a Type-1 licensed broker located in Tokyo. In addition to its Geneva Headquarters, Dukascopy Bank has offices in Riga, Tokyo and Hong Kong. Currently, Dukascopy Group employs over 300 staff.


The Dukascopy Group primarily offers online and mobile trading services through the SWFX - Swiss FX Marketplace, which is Dukascopy's proprietary ECN (Electronic Communication Network) technological solution and a registered trademark.


1Visual 04.jpg


Dukascopy main features

☑️Regulations

FINMA (Switzerland), JFSA (Japan), FCMC (Latvia)

💰 Account currency

USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, CNH, SEK, SGD, TRY, XAU and ZAR

🗺 Supported Languages

English, Spanish, German, French, Arabic, Russian, Portuguese, Japanese, Chinese, Slovak, Czech, Polish, Italian, Hungarian

📊 Accounts

ECN accounts with a minimum deposit requirement of $100 - JForex4, MT4, PAMM, Binary options (all available for demo testing).

💰 Products (CFD)

Currencies, Commodities, Indices, ETFs, Stocks, Bonds, Crypto

💵 Min Deposit

$100 (Dukascopy Bank SA), $100 (Dukascopy Europe IBS AS)

💹 Margin Call / Stop Out:

100%/200%

📈️ Min Order

0.01 

💱 Spread

From 0.1 pips for EUR/USD

💹 Max Leverage

From 1:1 to 1:200 on weekdays/ from 1:1 to 1:60 on weekends (JForex4 platform - limitations may apply), 1:25 (Dukascopy Japan)

🖥 Trading Desk Type

All trading orders are executed fully automatically by the trading system. Order execution is STP (Straight-Through Processing) without any human intervention

📊 Trading Platforms

JForex4 and MT4 platform, both are available for desktop and mobile.

💳 Deposit Options

Wire Transfer (SWIFT, SEPA), Debit/Credit Card, Cryptocurrencies, Skrill, Neteller, Bank guarantee

💳 Withdrawal Options

Bank Transfer, Transfer to crypto exchange, Skrill, Neteller, Payment Card

🕑 Time to Withdrawal

Withdrawal request is processed within 1 working day

🕝 Time to Open an Account

The deposit is processed within 1 working day

₿ Cryptocurrencies

Bitcoin, Cardano, Litecoin, Stellar, Dash, Enjin Coin, TRON, Uniswap, EOS, Ethereum, Basic Attention Token, Chainlink, Polygon

🗓 Foundation Year

2004 (Geneva, Switzerland)

🎁 Contests and bonuses

Yes


What you will get


Dukascopy offers an exceptional trading experience that is worth every trader's attention. With a client-first approach, Dukascopy provides numerous advantages, making them a standout choice for anyone looking to enter the financial markets. Dukascopy's commitment to cost-efficiency is evident through their low spreads, allowing for savings on trading costs. Swift execution ensures obtaining the best possible prices, providing a competitive advantage in trades. Additionally, with deposit protection of up to CHF 100,000, you can trade with peace of mind.


The unique trading platform, JForex4, Dukascopy's proprietary solution, is user-friendly, making trading accessible even for beginners. JForex4 presents over 200 technical indicators and trading widgets to help in staying informed about potential opportunities. With support for minute timeframes like ticks and seconds, it is perfect for scalping. Dukascopy's 19 years of experience and Swiss banking license instill trust and security. With over 1200 instruments, leverage up to 1:200, and 24/7 live trading support, Dukascopy stands as a trusted partner to guide traders through their trading journey. 




Yes - Visual 02.jpg


Moreover, Dukascopy offers a great feature – detailed historical price feed data makes it easier to develop and test trading strategies. This data covers various financial instruments, helping traders make informed decisions and reducing the risk of price manipulation. Dukascopy's extensive data archive is a useful resource for creating trading strategies, especially for high-frequency trading, and provides practical insights.


With such a comprehensive offering, Dukascopy is the go-to choice for transparent and professional trading services. Make a smart move and open an account today!


 Advantages of Dukascopy

Attractive trading conditions

Client funds protected up to CHF 100,000, with EUR 20,000 cover for Dukascopy Europe.

Online account opening with video identification

Accumulating liquidity from various sources (banks, brokerage companies, liquidity providers, internal liquidity pool)

ECN accounts with a minimum deposit requirement of $100 - JForex4, MT4, PAMM, Binary options (all available for demo testing).

A wide range of free financial information and other attractive resources is available through its website, including Dukascopy TV

Extensive variety of trading platforms, JForex4, MT4 (available for desktop and mobile)

Manual and automated trading and trading directly from the chart

Hedging and scalping allowed

Slippage control

Swap free accounts upon request (conditions apply)

200 indicators and chart studies and automated trading historical tester

Wide range of trading orders: MIT, limit orders, eco and TP/SL orders

Deposit bonus up to 100% 

Leverage up to 1:200


Yes - Visual 03.jpg


Dukascopy regulations 


Dukascopy is strictly supervised and regulated by esteemed regulatory bodies. The regulatory authorities play a pivotal role in ensuring Dukascopy’s compliance with the highest standards of financial and securities industry practices.


Dukascopy's international presence is underlined by its licenses and oversight by regulatory authorities in different parts of the world:


  • Dukascopy Bank SA is licensed and regulated as a bank and as a securities firm by the Swiss Financial Market Supervisory Authority (FINMA), which is classified as a Tier-1 regulator.

  • Dukascopy Europe IBS AS is licensed and regulated by the Bank of Latvia, also recognized as a Tier-1 regulator. 

  • Dukascopy Japan K.K. is licensed and regulated by the Financial Services Agency of Japan (JFSA), known as a Tier-1 regulator.


These regulatory bodies set specific requirements for Dukascopy, and the company has diligently complied with them since 2004. It is important to note that failure to comply with these requirements could result in the withdrawal of the bank's license. Regular audits are conducted to ensure adherence to Swiss laws. Dukascopy also ensures client security by providing deposit protection for amounts up to CHF 100,000, in line with Swiss financial service provider requirements.


Yes -Visual 9.jpg


Dukascopy is widely regarded as one of the safest brokerage firms. They maintain strict safety standards and hold official licenses from respected financial regulators. Routine audits by PKF for internal affairs and KPMG for financial records further solidify their commitment to safety and financial integrity.


In summary, Dukascopy's reputation as a trusted and stable entity is due to its adherence to three top-tier regulations, regular audits, stringent safety standards, and a strong commitment to transparency. These qualities make Dukascopy a reputable choice for investors around the world.


Trading terms for Dukascopy clients


Traders opt for Dukascopy due to its well-established reputation for providing a secure trading environment. Dukascopy Bank SA, headquartered in Switzerland, operates under the regulation of the Swiss Financial Market Supervisory Authority (FINMA). This regulatory oversight ensures strict adherence to financial standards and secures client accounts up to CHF 100,000.


Dukascopy takes pride in delivering favorable trading terms to its clients. By offering narrow spreads, cost-effective commissions, and access to abundant liquidity from numerous providers, Dukascopy enables traders to execute trades at competitive rates, ultimately increasing their profitability.

 

Dukascopy also permits traders to select from a range of trading accounts, including Standard, ECN, and Islamic accounts, to suit various trading styles and preferences.


Yes - Visual 15.jpg


Furthermore, in addition to the widely-used MT4 platform, Dukascopy presents its proprietary JForex4 trading platform, available for both desktop and mobile devices. This platform grants traders the flexibility to monitor and participate in the markets from anywhere, ensuring they never miss a trading opportunity. Dukascopy's JForex4 mobile platform offers real-time quotes, comprehensive order management features, and full account accessibility.


With Dukascopy, you can transfer funds directly from the JForex platform to a multi-currency banking account (MCA), without any associated fees. The MCA account supports various payment methods, including card and cryptocurrency transactions.


Trading features

🔧 Instruments

1200+ instruments including: FX, Commodities (CFD), Indices (CFD), Bonds (CFD), Stocks (CFD), ETF (CFD), Crypto (CFD)

🏛  Liquidity Provider

Liquidity providers are represented by centralized marketplaces and a number of banks which continuously provide ask and bid prices on the market. The sentiment ratio of this group is opposite to liquidity consumers data because, for each trade executed through SWFX, there are two equal and offsetting over-the-counter transactions

⚡Lightning-fast order execution

Yes

🎧 Customer support

24h/7 multi-language support via chat, phone and email

⭐ Other

A wide range of order types, including stop-loss and limit orders

📱 Mobile trading

Yes


finmarket
Aspect Information
Registered Country/Area Cyprus
Founded Year 2015
Company Name FinMarket
Regulation Unregulated (Suspicious Clone)
Minimum Deposit $250 (Mini Account)
Maximum Leverage Up to 1:500
Spreads High spreads on Mini accounts
Trading Platforms MetaTrader 4 (MT4), WebTrader, In-House Mobile Platform
Tradable Assets Forex currency pairs, major indices, commodities, individual stocks, cryptocurrencies
Account Types Mini Account, Standard Account, VIP Account, Premium Account
Demo Account Available
Islamic Account Available
Customer Support Limited availability and slow response times
Payment Methods Credit transfer, wire transfer, Ecommpay
Educational Tools Information not provided

Overview:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. Despite claiming to be regulated by CySEC, the lack of proper regulation raises concerns about the safety of traders' funds and the transparency of their operations. Unfortunately, the website is currently down, which adds further doubts about the broker's legitimacy. The high spreads and commissions, along with the relatively high minimum initial deposit of $1000, make it an unattractive option for traders, especially beginners. Moreover, the limited account manager availability and the absence of an FAQ section demonstrate a lack of commitment to customer support. Overall, due to the unregulated status and the website's unavailability, FinMarket should be approached with extreme caution.

overview

Regulation:

Suspicious Clone.

A “Suspicious Clone” in the context of financial services refers to an entity that mimics or imitates the appearance and branding of a legitimate and regulated company, often with the intent to deceive and defraud unsuspecting individuals. These clones use similar names, websites, and other identifying features to create the illusion of being a reputable and regulated entity, while in reality, they are operating without proper authorization and oversight.

In the case of FinMarket being labeled as a “Suspicious Clone,” it suggests that the broker claims to be regulated by CySEC but lacks the necessary authorization and compliance. Such suspicious clones can pose significant risks to investors and traders, as they may engage in fraudulent activities, mismanage funds, and potentially disappear without a trace. Traders should exercise extreme caution when dealing with suspicious clones and always conduct thorough research and due diligence before entrusting their funds to any financial service provider.

regulation

Market Instruments Offered by FinMarket:

FinMarket offers a diverse array of market instruments, catering to traders' interests and allowing them to diversify their portfolios across different asset classes. The following table summarizes the market instruments along with some examples:

Market Instrument Number of Assets Examples
Forex Currency Pairs 30+ EUR/USD, EUR/GBP, AUD/JPY, etc.
Major Indices Various FTSE, S&P 500, NASDAQ, etc.
Commodities Various Silver, Crude Oil, Gold, Coffee, etc.
Individual Stocks 160+ Amazon, Netflix, Apple, etc.
Cryptocurrencies Various Bitcoin, Ethereum, etc.

Forex Currency Pairs:

currency-pair

FinMarket provides access to more than 30 forex currency pairs, including major pairs like EUR/USD, EUR/GBP, and AUD/JPY. These major pairs offer high liquidity and are widely traded in the global forex market.

Major Indices:

Traders can participate in the performance of major stock market indices, such as FTSE, S&P 500, and NASDAQ. These indices represent the overall performance of specific stock markets and sectors.

Commodities:

FinMarket offers various commodities for trading, including precious metals like Silver and Gold, energy resources like Crude Oil, and agricultural products like Coffee. Commodity trading allows traders to diversify their investment strategies.

Individual Stocks:

With over 160 individual stocks available as CFDs, traders can speculate on the price movements of well-known market holders like Amazon, Netflix, and Apple. This allows investors to gain exposure to individual companies without owning the underlying shares.

Cryptocurrencies:

For those interested in the cryptocurrency market, FinMarket offers access to various digital assets like Bitcoin, Ethereum, and more. Cryptocurrency trading allows traders to capitalize on the price movements of these digital currencies.

Despite offering a diverse array of market instruments, FinMarket's lack of proper regulation raises concerns about the safety and legitimacy of its offerings. Traders should exercise extreme caution when considering this broker due to the absence of regulatory oversight, which may expose investors to potential risks and fraudulent activities. Additionally, the website being down further adds to the suspicion surrounding the broker. While the range of assets offered, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, might seem attractive, the overall lack of regulation casts doubt on the broker's credibility and reliability. It is essential for traders to conduct thorough research and choose regulated brokers to safeguard their investments and trading experience.

Account Types:

FinMarket offers a range of trading accounts, but be warned, their account types may not be as attractive as they seem. Let's take a closer look at each account with a critical eye:

  1. Mini Account:

    1. Minimum Deposit: $250

    2. Features: This account type may seem affordable, but don't be fooled. The demo account for practicing strategies is nothing special, and the 40% margin is quite restrictive. With only 24 Forex currency pairs and 10 commodities and indices for trading, you won't have a wide range of options. The leverage up to 1:500 might sound impressive, but it could lead to significant losses for inexperienced traders.

  2. Standard Account:

    1. Minimum Deposit: $1,000

    2. Features: The demo account is available, but the 26 Forex currency pairs and 10 commodities and indices offered for trading are nothing extraordinary. The daily market news and SMS alerts may sound appealing, but they hardly compensate for the lack of variety in trading options. The dedicated account manager might not be as dedicated as you expect, and the Islamic account option is just a small gesture to attract a specific group of traders.

  3. VIP Account:

    1. Minimum Deposit: $10,000

    2. Features: The high minimum deposit might make you think you're getting premium treatment, but don't be fooled. The additional features offered, such as 28 Forex currency pairs and a full range of commodities and indices, may not justify the steep price. Direct access to a trading manager might not be as beneficial as they claim, and the 30% margin is quite restrictive for experienced traders.

  4. Premium Account:

    1. Minimum Deposit: $100,000

    2. Features: The hefty minimum deposit requirement might make you believe you're entering an exclusive club, but the reality might disappoint you. The in-depth analyst tips they promise are just a way to add some fluff to the account. The 25% margin is not as competitive as you'd expect, and the so-called deep liquidity might not be as deep as you hope.

    3. Account Type Minimum Deposit Features
      Mini Account $250 - Demo account for practicing strategies<br> - 40% margin<br> - Trading options include 24 Forex currency pairs and 10 commodities and indices<br> - Leverage up to 1:500
      Standard Account $1,000 - Demo account available<br> - Trading options include 26 Forex currency pairs and 10 commodities and indices<br> - Daily market news and SMS alerts<br> - Dedicated account manager<br> - Islamic account option
      VIP Account $10,000 - 28 Forex currency pairs and a full range of commodities and indices for trading<br> - Direct access to a trading manager<br> - 30% margin
      Premium Account $100,000 - In-depth analyst tips<br> - 25% margin<br> - Claims of deep liquidity

In summary, FinMarket's account types might appear enticing at first glance, but upon closer inspection, they fail to deliver on their promises. The high minimum deposits, limited trading options, and questionable additional features make these accounts less appealing than they initially seem.

Leverage:

leverage

FinMarket boasts about offering “up to 1:500” leverage on their trading accounts. However, before you get too excited, let's take a closer look at the reality behind this high leverage claim.

While a leverage of 1:500 might seem like an attractive prospect, it comes with significant risks and drawbacks. High leverage can amplify both your potential profits and your potential losses. This means that even a small adverse price movement could wipe out a significant portion of your trading capital.

Inexperienced traders often get lured in by the promise of high leverage, thinking they can make huge profits with a small initial deposit. However, they fail to realize that it also exposes them to substantial risks.

Moreover, it's worth noting that regulatory authorities, like CySEC, which oversees FinMarket, have been tightening their rules regarding leverage. High leverage has been associated with increased client losses and is considered risky for retail traders. Many regulatory bodies now impose leverage caps to protect traders from excessive risk-taking.

So, while FinMarket might advertise high leverage as a way to attract traders, it's crucial to approach it with caution. Trading with such high leverage can be a recipe for disaster, especially for inexperienced traders who might not fully comprehend the risks involved.

In conclusion, the maximum trading leverage offered by FinMarket might sound appealing, but it's essential to remember that high leverage comes with substantial risks. It's crucial for traders to exercise caution and employ proper risk management strategies to protect their capital when trading with such high leverage.

Spreads & Commissions:

spread-commission

Spreads and commissions at FinMarket vary depending on the type of trading account. However, upon closer examination, it becomes evident that the broker's offerings are less competitive than they claim to be.

  1. Spreads:

    FinMarket advertises “tight spreads” on their website, but in reality, the spreads they offer are quite high, especially on their Mini accounts. For the benchmark EUR/USD currency pair, the average spread exceeds 3.7 pips on Mini accounts. Such high spreads can significantly impact a trader's potential profits, making it challenging to trade cost-effectively.

  2. Commissions:

    In addition to spreads, FinMarket charges commissions on trades, further increasing the overall cost of trading. The commission rates vary depending on the type of account. For Mini accounts, the commission fee is $15.00 per trade.

  3. Comparison to Competitors:

    Compared to other reputable brokers in the market, FinMarket's trading costs are less favorable. Many competitors offer much lower spreads, often within the range of 1.0 to 1.5 pips for the EUR/USD pair, without charging additional commission fees.

  4. Impact on Traders:

    The high spreads and commission fees at FinMarket can hinder a trader's ability to profit consistently, particularly for those with smaller trading accounts. These unfavorable trading conditions may lead to significant losses and can discourage traders from achieving their financial goals.

In conclusion, despite claiming to provide tight spreads and varying commissions, FinMarket's trading conditions fall short compared to many other brokers in the industry. Traders seeking cost-effective and competitive trading experiences may find better options with brokers offering lower spreads and commission fees.

Deposit & Withdrawal

deposit-withdrawal

Deposit and withdrawal processes at FinMarket seem to be relatively straightforward, offering various methods for funding accounts and accessing funds. However, there are some considerations to keep in mind.

  1. Deposit Options:

    FinMarket provides several options for depositing funds into trading accounts. Traders can choose to deposit through credit transfer, wire transfer, or the electronic payment method Ecommpay. These options offer flexibility, allowing clients to select the most suitable method based on their preferences and location.

  2. Minimum Deposit Requirements:

    The broker does not impose any specific minimum deposit requirements. However, it's important to note that individual payment channels may have their own minimum deposit limits. Traders should verify the minimum deposit amount with their chosen payment method before initiating the transaction.

  3. Withdrawal Process:

    FinMarket generally processes withdrawals through the same method used for depositing funds. This is a standard practice among many brokers and helps ensure the security of transactions. Traders should be aware that withdrawal requests may take some time to process, depending on the payment method and the broker's internal procedures.

  4. Fund Security:

    FinMarket emphasizes the security of customer funds. The broker operates under the regulation of the Cyprus Securities Exchange Commission (CySEC), which requires adherence to strict guidelines for the protection of client funds. Furthermore, the use of SSL encryption ensures the safe transmission of personal and financial information during transactions.

  5. Additional Considerations:

    While the deposit and withdrawal processes themselves appear to be straightforward, traders should also consider the overall cost associated with funding their accounts and accessing their funds. This includes any fees charged by payment providers and potential currency conversion charges, especially for international clients.

In conclusion, FinMarket offers various deposit options and follows standard practices for processing withdrawals. However, traders should be aware of any minimum deposit requirements imposed by payment channels and carefully consider any associated costs to make informed decisions about funding their trading accounts and accessing their funds.

Trading Platforms:

FinMarket provides its clients with multiple trading platforms, ensuring a diverse range of options to suit individual preferences and trading styles. The broker offers the following trading platforms:

  1. MetaTrader 4 (MT4) Platform:

    MetaTrader 4 is one of the most popular and widely used trading platforms in the industry. It offers a user-friendly interface and a comprehensive set of tools and features, making it suitable for both beginner and experienced traders. Traders can access advanced charting capabilities, a wide array of technical indicators, and various timeframes for market analysis. MT4 also supports automated trading through Expert Advisors (EAs), allowing traders to execute trades automatically based on predefined strategies. The platform is available for desktop (Windows, Linux, and MacOS), as well as mobile devices (iOS and Android), providing convenience and flexibility for traders who prefer to trade on the go.

trading-platform
  1. In-House Web Trading Platform (WebTrader):

    FinMarket has developed its own web-based trading platform known as WebTrader. This platform is accessible through any web browser without the need for downloading or installing additional software. WebTrader offers a user-friendly interface with one-click trading functionality, real-time market charts to monitor market trends, and social trading features. The platform caters to traders who prefer a hassle-free trading experience and wish to access their accounts from any internet-connected device.

  2. In-House Mobile Trading Platform:

    For traders who are constantly on the move, FinMarket offers a mobile trading platform compatible with both Android and iOS devices. This mobile app provides full access to trading accounts, enabling traders to execute trades, monitor positions, and access real-time market data from the palm of their hands. The mobile trading platform ensures that traders can stay updated and respond to market movements promptly, regardless of their location.

In summary, FinMarket provides a diverse selection of trading platforms to cater to the needs of different traders. The MetaTrader 4 platform offers advanced tools and analysis for experienced traders, while the in-house WebTrader platform appeals to those seeking simplicity and convenience. Additionally, the mobile trading platform ensures traders can stay connected to the markets at all times, making it a comprehensive offering for a range of trading preferences.

Customer Support:

customer-support

FinMarket's customer support has been a source of frustration for many traders, as it often fails to meet their expectations. The broker claims to provide reliable assistance, but in reality, reaching their customer support team can be a tedious and time-consuming process.

  1. Phone Support: While FinMarket offers a phone support option, getting through to a support representative can be a daunting task. Traders often find themselves waiting on hold for extended periods, only to be met with unhelpful responses or transferred to different departments without any resolution.

  2. Email Support: Traders who opt for email support are often left disappointed with the slow response times. It can take several days to receive a reply, and even then, the answers provided are often generic and fail to address the specific concerns raised by traders.

  3. Live Chat: The live chat feature on FinMarket's website is advertised as a quick way to get assistance, but in reality, it is far from efficient. Traders report experiencing long wait times before connecting with a support agent, and when they do, the responses are often vague and unhelpful.

  4. Web Contact Form: Submitting inquiries through the web contact form is no better, as traders rarely receive timely or satisfactory responses. It seems like the broker pays little attention to these contact forms, leaving traders feeling ignored and frustrated.

Overall, FinMarket's customer support is lackluster and inadequate. Traders have expressed their dissatisfaction with the slow response times, unhelpful answers, and overall lack of professionalism displayed by the support team. As a result, many traders feel let down by the broker's supposed commitment to providing reliable assistance.

Summary:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. While it offers a diverse range of market instruments, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, the lack of proper regulation raises concerns about the safety of traders' funds and the legitimacy of its operations. The high spreads, varying commissions, and relatively high minimum initial deposit of $1000 make it unattractive, especially for beginners. The website's unavailability adds further doubts about the broker's credibility. The customer support is inadequate, with slow response times and unhelpful assistance.

Pros:

  • Offers a diverse array of market instruments.

  • Provides multiple trading platforms, including MetaTrader 4 (MT4).

  • Supports mobile trading for on-the-go access.

Cons:

  • Unregulated status raises concerns about fund safety and transparency.

  • High spreads and commissions impact profitability.

  • High minimum deposit requirements.

  • Inadequate customer support with slow response times and unhelpful answers.

  • Website unavailability adds to doubts about legitimacy.

Overall, due to the lack of regulation, high costs, and unsatisfactory customer support, FinMarket is not recommended for traders. It is essential to consider alternative, regulated brokers with better trading conditions and customer service for a more secure and reliable trading experience.

FAQs:

Q1: Is FinMarket a regulated broker?

A1: No, FinMarket is an unregulated broker, which raises concerns about the safety of traders' funds and the transparency of their operations.

Q2: What is the minimum initial deposit required to open an account with FinMarket?

A2: The minimum initial deposit for a Mini account is $250, while the VIP account requires a minimum deposit of $10,000.

Q3: Does FinMarket offer a demo account for practice?

A3: Yes, FinMarket provides a demo account for traders to practice their strategies before trading with real money.

Q4: What trading platforms does FinMarket offer?

A4: FinMarket offers MetaTrader 4 (MT4), a web-based platform (WebTrader), and a mobile trading platform for Android and iOS devices.

Q5: Is customer support readily available at FinMarket?

A5: FinMarket's customer support has been reported as inadequate, with slow response times and unhelpful assistance, making it a source of frustration for traders.

Are the transaction costs and expenses of dukascopy, finmarket lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive dukascopy and finmarket are, we first considered common fees for standard accounts. On dukascopy, the average spread for the EUR/USD currency pair is from 0.1 pips, while on finmarket the spread is --.

Which broker between dukascopy, finmarket is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

dukascopy is regulated by FSA,FINMA. finmarket is regulated by CYSEC.

Which broker between dukascopy, finmarket provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

dukascopy provides trading platform including MT4,JForex and trading variety including Forex, cryptocurrencies, CFDs, metals. finmarket provides trading platform including Silver Member,Gold Member,Platium Member,Diamond Member,Elite Member and trading variety including Forex Commodities Indices World Shares CryptoCurrencies.

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