해결됨
DBG Markets has been unable to log in, resulting in the inability to replenish the margin, and a liquidation problem occurred.
조정 대상
DBG Markets
조정 안건
기타 폭로
요구사항
보상
조정 금액
$1,112(USD)
조정 시간
263일5시간
![](https://h8imgs.ruiyin999.cn/stamp/append/language/ko/resolvebit.png)
조정 진행 상황
홍콩 2024-07-07
해결됨
HEIPINGTAIdbg
영국 2024-06-07
회신
DBG Markets
客户问题已处理
회신
홍콩 2023-10-18
브로커에게 문의
WikiFX 해외 고객 서비스
![](https://h8imgs.ruiyin999.cn/app/other/oversea.png)
브로커에게 문의
홍콩 2023-10-18
심사 통과
WikiFX 분쟁 조정 센터
![](https://h8imgs.ruiyin999.cn/app/other/appendOfficial.png)
심사 통과
홍콩 2023-10-18
조정 제출
HEIPINGTAIdbg ![](https://h8imgs.ruiyin999.cn//app/2023/10/1180454366/20231018_771424.png-detail)
Cause of the incident: The login was abnormal starting at around 3 p.m. on June 15th. I also asked customer service 6008 for consultation and processing. After half an hour, I could log in but it was very slow. I tried to log in again around 6 pm but was unable to log in. Between eight and nine o'clock, the account margin was insufficient, and I kept trying to log in to replenish the margin. As a result, I have been unable to log in, which caused the account to be liquidated and affected my normal transactions. This part of the loss needs to be borne by the platform.
![](https://h8imgs.ruiyin999.cn//app/2023/10/1180454366/20231018_771424.png-detail)
조정 제출
성명서:
1. 위의 내용은 사용자 개인적인 견해를 나타낼 뿐 WikiFX의 입장을 나타내지 않습니다.
2.허가 없이 본 플랫폼 사례를 불펌하는 것은 금지됩니다. 위반 시 법적 책임을 묻겠습니다.
2.허가 없이 본 플랫폼 사례를 불펌하는 것은 금지됩니다. 위반 시 법적 책임을 묻겠습니다.