3 PIPS COST MORE THAN 300 PIPS

On the 23rd of March 2023, trade pair or AUDJPY had emptied most of the traders account with V5, no matter how big or small.the amount left in the account, the chart move downward 3 PIPS only but the minus for THE COMISSION IS ABSURD 1000% of total acc balance was charge for COMISSION causing ALL TO MC, when refer to CUSTOMER SERVICE NO ACTION WAS TAKEN, okay then suddenly ACCOUNT IS BANNED BECAUSE OF SUSPECT SUPERIOR TO SPREAD WRONG TRADING SIGNAL???? When explained THE PHILIPPINES PEOPLE SPREAD THE WRONG SIGNAL STILL NO ACTION IS TAKE TILL TODAY, 3rd EVERY VERIFIED PAIR SHOULD HAVE REBAT BUT AS SEEN ON PIC THE CUSTOMER SERVICE/BROKER COMPLETELY IGNORE IT, 4TH I ATTACHED THE SPREAD OF WRONG SIGNAL THE CULPRIT FOR CAUSING MANY LOSES